There were problems with the order. I received 1 item when I ordered two. and when I reported it I received another wrong item, and finally I talked to a young lady and she made the necessary corrections and my correct Item was delivered. I am not sure that I have received my refund for the wrong Item, but if I don't I will let you know. I have dealt with Jack's for several years and this is the first time I have had problems. Over all my shopping experience with Jack's has been outstanding, and I realize that we all commit snafu's on occasion.