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Over 1,000,000 Orders Shipped Since 1997!

"After the Sale it's the Service that Counts." Jack's Small Engines stands behind its service and offers you the opportunity to share your feedback on our company. Please read what our customers have to say about us.

Previous Months:
December, 2004   November, 2004   October, 2004   September, 2004   August, 2004   July, 2004   June, 2004   May, 2004   April, 2004

" Recently I had a problem with my Generac 4000XL. When I contacted the company I was given several options of taking my machine to local repair shops. The closest place was 62 miles away.
I called them on the phone and was told to bring in the unit. When I got there I was told they no longer work on this unit.
I went to another place and was told they would order the parts. 2 weeks later no parts.
I contacted your company and spoke with a very nice and helpful young lady and my parts were delivered yesterday and installed today. Everything was perfect.
The generator is used to operate a handicap chair lift when the power goes out and was really needed and your company and staff fit that bill. You are now on my speed dial.

I just wanted to say "Thanks"
Have a merry Christmas and Happy New Year and may your company continue to prosper!"

-- Dan (December 2004)

" I want to thank you for the quick service. I ordered a spur sprocket for my McCulloch chainsaw on Thursday, 12/09 and it arrived on Monday, 12/13. That's fast!! Also I wanted to let you know why I chose to order from you. I found another site that listed a sprocket for a dollar less that seemed like it would fit my chainsaw. However the description was very brief ans I was not sure it was the correct one. Your site was the only one I found that gave enough detailed dimensions that I was able to determine which sprocket was the correct one for my chainsaw. "

-- Jim, Austin, TX (December 2004)

" Just wanted to write you a note. I received my muffler, it installed in minutes and it reduced the engine noise by approximately 50%. I am very happy with the product and service.
Thank You. "

-- Jeff, Kathleen, GA (December 2004)

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