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"Dear Jack's,
I cannot believe how quickly you fulfilled my order.
I was a bit surprised at the expensive the shipping cost (it was more than the cost of the skid shoe I ordered for my Noma Snow blower), but, your website had just enough detail for me to ID the part I needed. PLUS, I received the order the NEXT DAY, and it was the correct replacement part for my snow blower. The total cost with shipping was comparable to your competitors who obviously fell short on some detail because they didn't get my order. So, I am totally pleased! (Yes you can post my comments as a totally positive buying experience if you want to.) Thanks Jack and all your crew. That was really cool. I will save your site as one of my favorites. Perhaps together we can fix my broken tractor next. Hope that all of you yave a very happy holiday season!"
John H. (December 08)
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"I wanted to thank you guys for the help with the orders I placed then edited twice today. after ordering I found more broken parts and both people I spoke to were extremely helpful in correcting and expediting my order. again, thank you. "
David M. (December 08)
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"THANK YOU FOR YOUR GREAT SERVICE. THIS HAS BEEN A DIFFICULT PART TO FIND, AND YOU DID AND SENT IT IN A TIMELY MANNER. I WILL CERTAINLY USE YOU FOR ANY PARTS THAT I NEED IN THE FUTURE. THANKS AGAIN!!!"
GARY G. (December 08)
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"Received my parts today. Very Pleased with the parts and your service!"
Jack S. (December 08)
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"It's not often people who receive good service take the time to fill out a positive comment. I just wanted to say thank you for your help with the orders I've placed as well as a return on an incorrect ordered item. I appreciate being able to count on accurate orders and timely deliveries."
Andrew J. (December 08)
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"To All,
I just wanted to say how pleased I am with the service your
company has given me. I have also recomended Jacks Small Engines to
several of my associates. Thank you"
Russell L. (December 08)
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"I placed an order a couple of days before Thanksgiving, expecting shipment by the end of the next week. I received it the Monday after Thanksgiving, and it works great. Good customer service is something that I really appreciate, seeing that I have a service oriented business. Thank you, Jacks for the great service."
Mark S. (December 08)
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"Your standard operating procedure was perfect, again. Ordered 2 tires on Sunday night from your easy-to-use website, and lo and behold, they are on my doorstep by 10:00 AM on Wednesday. You CAN'T do any better than that!!!"
(December 08) |
