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TESTIMONIALS - April 2011

After The Sale It's The Service That Counts!

Jack's Small Engines stands behind its service and offers you the opportunity to share your feedback about our company. Please read what our customers have to say about us.

Previous Months:
January 11, February 11, March 11, April 11, May 11, June 11, July 11, September 11, October 11, November 11, December 11

Previous Years:
2013  2012  2011  2010  2009  2008  2007  2006  2005  2004
Our Customers Love Us

I would like to thank-you for supplying me with parts that I need to fix my riding lawnmower. I went to a lot of different places to find the spindle assembly and was told that I would have to wait 7 to 10 days for delivery. I found your website, placed my order and my parts were delivered in 2 days of my order. I am grateful for your service and speedy delivery of the parts. I am now back riding the mower and cutting our 4.5 acres of land. I can not say thank-you enough.
Dee N - April 11
I ordered part on 4/25/11 it arrived on 4/28/11, I installed part in just under 30 minutes,( after waiting three months for the local small engine repair shop to fix my trimmer)- we will definitely be doing business with Jack's again!!!!!!!!!
Dave C. - April 11
I'd just like to pass on to you customer service, that my order..PO#*********...Invoice#*****, has arrived intact with all correct parts orded with no damage all the way to Australia on the 27/04/20011... once again pass on my thanks to (packed by)"4" for selecting the parts for me, again thanks to all your staff for another job well done... great to do business with you... cheers.
Paul B. - April 11
I just wanted to tell you that I am very happy with your service with my recent order. (invoice 39736). Can't beleive the blades you sent were made in France.. Wow! Better than China to me. Everything I have ordered from you has been great! Thank you so much.
Anonymous - April 11
I just had dealings with AMBER in customer service. She was quite courteous and a pure pleasure to work with. It was extremely nice to speak with someone who spoke clear and concise ENGLISH. (LOL) Please let it be known how I appreciate her efforts, and make sure SHE AND HER SUPERVISORS see this E-Mail
Thanks,
Ray W. - April 11
Thanks- Received my order sooner than expected. Quality of replacement wheels look to be better than OEM. Installed them last night, will probably mow this weekend. Great Service, Great Parts, Great Price.
John H. - April 11
Just wanted to say how happy I am with the SDR0291 you sold me. (It's a replacement starter & solenoid for the Kohler engine on my Craftsman 5000 mower.) The unit was installed today and the mower started up in about 15 seconds after not having been run in over a year. The only differences between the SDR0291 and the original equipment is the replacement was made in China while the original equipment came from Korea and I had to add a small electrical connector to the small bolt on the bottom of the solenoid. In other words, the installation was a piece of cake.
Anonymous - April 11
So far, Jacks has been the best for getting factory parts. Even with 2 parts out of stock, I still got my order in less than a week.
Bob S. - April 11
Just wanted to thank you for the quick order response, and the competive pricing. You should be commended as a business operation.
Thanks again
Anonymous - April 11
Service is important and getting the right parts is a big part of it. When my Honda lawnmower carburetor failed I was unsure about ordering parts. But after checking prices I was impressed to find that Jacks Small Engine had carburetors for only $15. So I order one. Got it quickly and just put it on. Perfect part no adjustments necessary and mower runs like new starts on first pull.
Thank you,
Dwight P. - April 11

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