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Over 1,000,000 Orders Shipped Since 1997!

"After the Sale it's the Service that Counts." Jack's Small Engines stands behind its service and offers you the opportunity to share your feedback on our company. Please read what our customers have to say about us.

" I'm REALLY please!
This was a small order and I was worried it might just get shuffled around.
... less than one week and it was at my door! Thanks everyone!!

I got a used mower from a friend. Tuned it up and started mowing. Noticed the air filter was loose. Being lazy I figured to tighten it after the next pass by the garage. A minute later ***CRUNCH*** the air filter assembly fell off the front of the mower and I ran it over. "

-- Nathan, Fairfield, ID(June, 2005)

" Dear Karen,
I received the flywheel (BRP 691354) yesterday via UPS and installed it this evening. It works perfectly. I have enclosed in the package the flywheel I purchased in error.

Without your assistance on the phone I would very likely be searching for part numbers to this day. Tell your supervisor/manager/owner that you have made a customer very happy.

I am in a business where service after the sale keeps the customer coming back and you certainly have earned Jacks my business and any referrals in the future. "

-- Charles, Omaha, NE(June, 2005)

" Your alot cheaper and easier then the dealer in town. They have to order the parts in and also charge you for the shipping. With the price of the parts with the shipping cost and add the Tax.Your paying almost double. Some times they don't call ya when your parts are in. Your site is best by far and I have had great service. I know where to get my parts now. "

-- Kerry, Hyrum, UT(June, 2005)

" everything was fine your people were great.I received my order two days after I ordered it.I am bad with remembering names, but two different people called to clear up order.I am glad to know there are a few good people out there to follow something thru. I know I did not order alot but you will be top of my list for further items.Thank you for your help and honesty "

-- Frank(June, 2005)

" As a owner of a Husqvarna R16H I was very impressed with the on-line order parts look up, order efficiency and delivery. Congratulations! I'll be back and I have already told others. "

-- Roger, Sikeston, MO(June, 2005)

" Thank you. Your site was easy to use and provided the parts I needed and they arrived in a reasonable amount of time. I'd call that good service. "

-- John, Colorado Springs, CO(June, 2005)

Please E-mail your comments so that we may share your feedback with the rest of our customers.