Lawn Mower parts
Follow Us LinksJacks Facebook LinkJacks Twitter LinkJacks You Tube LinkJacks Pinterest Link
Shopping CartMy AccountOrder StatusContact Jacks Small EnginesParts Help1-877-737-2787Hours
Over 1,000,000 Orders Shipped Since 1997!

"After the Sale it's the Service that Counts." Jack's Small Engines stands behind its service and offers you the opportunity to share your feedback on our company. Please read what our customers have to say about us.

Previous Months:
January 08, February 08, March 08, April 08, May 08, June 08, July 08, August 08, September 08, October 08, November 08

Previous Years:
2008  2007  2006  2005  2004

"Glad I found your site! Your site is so much more help than I received from Troybuilt & Honda combined! They were unhelpful and turned me off to their own products. Ordering from your site was a breeze! You can bet I'll be dealing with your firm in the future as well as spreading my experience to other friends in need of service/parts!"

(June 08)
"I'd like to thank you for the prompt service I received when I ordered a starter motor this week from You. I order a lot of things on-line, and appreciate good service! Thanks Again"

Don (June 08)
"I'm really impressed with your website. I have a Murray lawn tractor and have been unable to find parts in my area here in Alabama, but it looks like I will be able to find what I need from you.I just specialed ordered a tie rod for my rider and the cost was extremely high compared to your cost.... Too bad I didn't know about you service before I ordered. If I need something in the future (and I know I will) I will be contacting you. Keep up the good work.. Take care and have a good day."

(June 08)
"Just want to let you know how very satisfied I am with the service you have provided. Even when I ordered the wrong part I was able to return it and this was handled very fast and professional. The service is great, parts arrive on time, and calling is a pleasure. Again thank you. "

Ralph R (June 08)
"I just wanted to email you to let you know I am one very satisfied customer. I own an MTD lawn tractor that is 20 years old which requires a little TLC and replacement parts. Your service is outstanding as every time I order parts the parts arrive in a matter of days and are always the correct parts. I sincerely appreciate that there is not a minimun order quantity since the lawn tractor can't always wear out a mininum number of parts at the same time. On my last order there was a note in the box stating your return policy and I was sympathetic with your plight. Being in the retail business myself, I am fully aware how some unscrupulous people will order materials from you, use them, and then attempt to return them for a full refund. It is a shame how some people will take advantage of your good customer service for their own greedy means. Unfortunately we don't always know which customers are which. In my book, you are a great company. Regards"

Tom B. (June 08)
"I just wanted to take a moment to compliment you on your site. I tried to find some parts for a Briggs motor and got nowhere on their site. On your site I found exactly what I needed with pictures and part numbers and descriptions all on the same page. Wow. Good job."

(June 08)
"Dear Jack and All Your Crew,
Seems like everything I own is an antique with difficult-or-impossible-to-find parts for. However, you folks have never failed me. You always send me exactly what I require and you do it much quicker than I have any right to expect. I get much better service dealing with you way down in Maryland than I ever have with local places closer to home up here in Maine. So I just wanted to say Thanks, and let you know that it's a pleasure to do business with you."

Phil B. (June 08)

Please E-mail your comments so that we may share your feedback with the rest of our customers.