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Over 1,000,000 Orders Shipped Since 1997!

"After the Sale it's the Service that Counts." Jack's Small Engines stands behind its service and offers you the opportunity to share your feedback on our company. Please read what our customers have to say about us.

Previous Months:
January 09, February 09, March 09, April 09, May 09, June 09, July 09, August 09, September 09, October 09, November 09, December 09

Previous Years:
2008  2007  2006  2005  2004

"Thanks for timely service."

(June 09)
"I just want to thank you guys for the prompt service. My project (Simplicity 4212H) is going great thanks to you. I'd be happy to wear a baseball cap and advertise for you if you'll send me one. This is the most awesome website that I have ever seen for purchasing the parts I need. I just enter the factory part number and there it is! Once again, thanks for such a hassle free purchasing experience and keep up the good work!"

(June 09)
"Just a compliment on the new format for looking up parts and ordering...very nicely done!"

(June 09)
"Dear Jacks - I just wanted to thank you for your fantastic website and service. My husband is currently out of work and we did not want to spend $1500 on a new lawn mower. Your lawnmower plans made it possible for me to pick the exact parts needed to fix the steering on our old machine. For approx. $40 we had our old machine back up and running within a few days. Thank you so much."

L. L. (June 09)
"Extremely efficient, absolutely correct, very good pricing, parts availability for a 15 year old mower, reasonable shipping charges-- gosh, what a wonderful business model!  You guys ROCK! Thanks so much,"

Gene M.  (June '09)
"Just wanted to say thanks for the fast shipping on my recent order. I had ordered the say parts from another company and still had not received the order. I had been waiting for 2 weeks and I ordered from you and got it in 3 days."

(June 09)
"Hello, just wanted to pass this on. I received my order in a very short period of time. The order was complete and without damage. Customer service is where repeat business comes from.....Thanks again."

Kanard L. (June 09)
"I recently placed my first order with your company and I wanted to congratulate you for a great job. Your online ordering is very efficient and easy-to-use, unlike other sites I have visited that are cumbersome and confusing. I was also very pleased that you had all of my items in stock, at reasonable prices, and my order was shipped promptly. Many big companies could learn a lesson from the way you do business."

EARL G. (June 09)

Please E-mail your comments so that we may share your feedback with the rest of our customers.