The part I ordered on 7-27-16 using information from parts list that came with lawn tractor was not correct. I called customer service and spoke to Morgan. She told me she would have to call Kohler but that they were closed for the day . She called the next morning as promised and had the information and parts needed to complete my repair..The parts were shipped that day and I had my mower repaired two days later. I really appreciate the extra effort she made to solve my problem. This was my second time to use Jacks and I hae been very impressed and will certainly recommend your company and service. Thank you Lavon Thomas"