"After the Sale it's the Service that Counts!"®

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Over 1,000,000 Orders Shipped Since 1997!

TESTIMONIALS & REVIEWS

Jacks Small Engine & Generator Service, LLC

Our Customers Love Us

Jack's Small Engines stands behind its service and offers you the opportunity to share your feedback about our company. Please read what our customers have to say about us.

2015

"Easiest of any site to find the right lawn mower motor parts especially with the diagrams. Got to my MT within 2 days of order placement."
Don - July 6
"Received on time exactly what I ordered at the stated price. Well packaged to make sure no harm was done to the part. Guess I can't ask for anything more than that. If every needed will use them again."
Terry - July 6

2014

" order was placed on Thursday pm I received it Monday am, from Maryland to western Colorado. Great service!"
Anonymous - October 6
"This is only the second time I have needed to use Jack's but both experiences have been first rate. They were able to supply an obscure part for a 15 year old log splitter. Moreover, this is the second time I have needed this part (flexible coupling) and the price has not changed in two years. Very pleased with Jack's!"
Anonymous - September 5
"very quick and easy order process,also cheaper on price ,in stock parts .I emailed a question about my order and they responded rite away. I would use them again."
Robert - November 8

2013

Just wanted to thank you, the carburetor it was exactly what I needed for the snow blower. Put it on the machine and it started and is running fine. Thanks

Bruce H.- May 2

I just ordered some carburetor parts from your website. Easy to use and doesn't run you around the world. After dealing with a lot of geeks, it's a relief to use a website that uses sound logic to offer their products in a simple manner. Thanks.

Roy B.- May 16

I just wanted to write you a thank you letter. The parts database was great, your prices are rock bottom, shipping rates are good you shipped out in less than 12 hours from the time I ordered and even had tracking info available immediately. This was the best experience I've ever had ordering something online. Thanks for a great experience, we will be doing business again.

Anonymous- May 16

I just want to thank you for making me a very happy Man. My Gravely 812 rider is over 30 yrs.old ,you got the part in a VERY timely fashion when my local dealers told me it was no longer available. By you getting this part you saved me over $9,000 dollars for a machine that might do what my "sweetheart" does. Thank's again for a job well done by your company.

Tony G.- May 21

I am always very satisfied with your service. I am telling you directly, because I don't like 3rd party surveys, as they seem to want more info than they need to do their surveys. Again great job. Thanks.

Sid- May 28

I cannot say THANK YOU enough for the easy order of the most outstanding trimmer I have ever owned. I don't keep trimmers long. They are known as "disposable" in my house because I kill them quite quickly. I have a walk-behind trimmer that I use at our farm, but it is a bit bulky for the yard in town, so I stick with hand-helds. Your sale and free shipping of a higher grade, more industrial model made me go ahead and step things up beyond what I would normally purchase. I put 5 tanks of gas through it the first time I fired it up and it was an AWESOME beast of a machine! It only stuttered once and that was because I tangled it up in fence wire - my fault. Money back guarantee??? Not on your life! It was worth every penny and will be going nowhere. Thanks again!!!

Sandi C.- May 29

I was very pleased with the service your company gave me. The website made it easy to place my order and to pay for same. No "hitches" what so ever. Shipping was reasonable and very fast. My order was packed securely and arrived in excellent condition. Rest assured I will be back for future orders. It was a great experience doing business with you and I would recommend to a friend if they needed something. Thanks again for the great service. Cheers

J. Dwyer- April 17

Just received my part today and it was the right one and it fit perfect thanks for the great service,will be back.

Anonymous- April 25

Just a quick email to say thanks for the excellent service.Parts arrived today. Cheers

Glenn R. - March 28

Thank you very much! My order came even faster than I expected & was perfect. Works just great.

Bobby. - February 5

I just want to thank you for the great service in shipping my parts recently. You did a great job. The parts came to me so quickly and all worked out well with my repair project. Now I have a great place for all future parts orders at great prices also.

George V. - January 9

2012

Thank you my order arrived this week safe and sound and will get me mowing again; thanks again and will do business in the future.

Anonymous - January 13

Just wanted to say thanks for shipping my order so quickly and at a great price. Will definitely be doing more business with you.

Thanks again.

Anonymous - January 19

I want to thank your company, mainly an employee named Stacy(?) for some recent assistance in finding the correct part for my lawn mower. She was very understanding, helpful and knowledgeable.

Once again thank you

Bill H. - January 30

I just want to thank you for your very prompt service for this order as well as past orders made by me. It is indeed a pleasure to do business with you.

Martha T. - February 3

This message is being written to compliment your staff, in particular Bob. I had called looking for a part for my generator, after spending several minutes with Bob on the phone and giving him all of the numbers on the generator he could not find it and suggested I contact a local generator repair shop. I know it was close to quitting time for Bob and it was a small part not a big expensive order, but to my surprise the next day I received an E-mail from Bob with picture of the part and how much it would cost. This to me was the ultimate of an employee going the extra mile to help out a customer. He could have gone home forgot about our conversation and that would have been the end of it but he didn't. And I felt that your company should know what a great employee you have working for you and what an asset he is. I will always return to Jacks Small Engines for all of the parts that I need and spread the word on how well that I was treated.

John B. - February 24

I'll just received the order today in Australia and would like to thank you & others for the service from "Jacks Small Engines". The cost of parts was about 66% less then here in Australia.

Thanks.
Chris S. - February 27

Jacks pricing and customer service have been invaluble to me since I discovered them months ago. Their pricing is usally the best around and items ship out quickly. Great company to work with!

Jerry - March 2

Got the covers today and they are great, Thanks

Anonymous - March 2

I live part year in New Zealand and have ordered parts from you for my ride on mower several times. Previously, I had these parts shipped to my US address and carried them back in my luggage. I just had to order a new transaxle for my mower and once again turned to Jack's. I am having this shipped over. Thanks to Butch we finally have it ordered and on its way.

You have a great company and web site and I think you could greatly increase your business overseas if you streamlined your overseas freight system. These parts are 2-3 times as expensive overseas which you could easily capatilize on. Just a suggestion.

Bill L. - March 21

Just wanted to say thank you for the incredible service and quick delivery. You have a customer for life.

Anonymous - March 29

I ordered my part on Sunday and it arrived today (Tuesday). Super fast shipping! This was my first time ordering from you and I am impressed. I will be ordering all my mower parts from you in the future.

Jay - April 3

Thank you very much for the prompt service. This is the fastest I have ever gotten anything. I am so impressed with your service. Thanks again, God Bless.

David T. - April 4

Got my tires, and am well pleased, thank you Guys, that was quick 

Jack - April 5

HI! I JUST USED YOU GUYS FOR THE FIRST TIME. DIDN'T HAVE TIME TO USE THE TRACKING NUMBER BEFORE THE PACKAGE WAS AT MY DOOR!

 

Bob - April 6

I wanted to let everyone at your company know that the time from ordering online to receiving my package was very short. Thank you for your great service.

Alexander - April 17

VERY VERY PLEASED with your service and prompt delivery from Pitt. Driver was polite and professional. Keep up the good work on prices and customer service.

 

Paula M. - April 20

Hey, a word of thanks for my order, who would have thought someone had parts for a 1970's honda tiller? great website and company.

Anonymous - April 25

I want to let you know how pleased I was at the arrival time I was amazed ! so many are willing to tell companies when they drop the ball but few want to tell you when things are great! job !looking forward to doing business again and I will send others your way.

Floyd H. - July 10

Received my parts today, thank you for getting me some hard to get parts for older machine, with out them the tractor would be useless. All parts fit great, thanks.

Mike P. - July 17

Absolutly the BEST service !!!!!

Karl A. - July 27

I just wanted to Thank You guys for all of your help & service. You guys (& gals) are great!!! Keep up the good work, you ALL deserve a pat on the back!Â

Todd S. - August 13

Outstanding Service and Price! my part arrived on time-Pristine Condition, a pleasure to put together! Will refer all fellow yard-slaves, about Jacks.The ORANGE color is hard to loose in Uthaw Grass! Thank-you

RJ - August 16

You guys sure have your act together, great service, prompt updates on orders by E-mail. I needed to call to add a part to an order and I was taken care of by a friendly salesperson. My part was added with no problem. Great job. Thank you for being that kind of business. I appreciate your fast freindly service as I just don't get that anymore.

Leslie P. - August 27

I'm extremely happy how quick I received my order. I will share your site with friends and recommend that they too can appreciate a great place to shop for parts. Thanks loads.

Anonymous. - August 31

Thanks for your prompt shipment. I received it today and it worked like it was suppose to. Thanks for good service.

Harley H.. - Sept. 10

Just wanted to say THANKS for great customer relations. I ordered some repair parts for a small B and S engine. They arrived in a timely manner but when I went to install them I discovered my crankcase was cracked. I called customer service and was told no problem. I was given a return authorization number and returned the items. I quickly received an email that the parts had been received and I would be getting credit. Thanks again.

Eddy P. - October. 8

Thank you! I ordered a Voltage Regulation module from your store for my Generac portable generator. It arrived quickly, I put it in quickly, and I was off and running. Our town was with out power for almost 4 days. Not us though! I recommended this siter to a furnace tech that came to the house today to clean and service our furnace. I am sure he will be pleased. Very happy with the service and I will be a return customer! Good job folks!

Eric G. - November 1

Professional, accurate. I have ordered before and will continue to do so. I have spread the word about Jack's. Thanks.

Stanley J. - November 20

Received the order Friday 12/07/12. It was 100% accurate, very fast delivery,and exactly what I expected. Just wanted to say "Thank You" !

Don K. - December 9

Fantastic service... Very fast. Thank You!

Anonymous - December 12

Thank goodness I can always count on Jacks Small Engines to provide the parts for my circa 2004 LawnBoy mower! Just got some more new parts, and I am up and going! Want to thank all of the staff for their work, and wishing all a safe, healthy, holiday season!

Tom - December 12

Thanks for locating hard to find part. Fast shipping, great price. Awesome customer service.

Harvey K. - December 14

I ordered parts from you last week and was pleasantly surprised how easy your website was to look up parts and also how fast you shipped. I will be doing more business with you in the future! Great job! Merry Christmas
Thank you

Shayne H. - December 19

Just a short note to say thanks for the great service. There was a missing part from my recent order which you corrected and shipped ever so promptly. Thank you for your attention to cusomer service.

Dennis N. - December 21

Hi and Merry Christmas, I ordered a starter for my honda 4X4 ,I have to say it's the very best service I ever got online, your the best keep up the good service.I don't know where Maryland is but it's a long way from me In Newfoundland Canada...thanks again

Bill C - December 24

2011

I just wanted to Thank You for a very pleasant purchase.A great price and fast shipping,just what I wanted. I have my own business and know that sometimes it's a thankless job. Thank You

Curt N. - January 11
Hello, I want to say thank you for the prompt shipment of my tractor part. Local stores in my area could order the part, but they said it would take at least a week to 10 days to arrive. I ordered it from you online on Sunday and received it on Tuesday. That exceeded my expectations and gave me the opportunity to work on my tractor Tuesday night. It couldn't have worked out better.
Patrick N.- January 11
I just received my shipment, and everything looks great. I appreciate the fast and friendly service, and will recommend your company to my family and friends. My Snow blower is up and running again. Your company  has been a great help and a pleasure to deal with. Thanks again for you help and fast response.
Peter L. - January 11

I just want to thank you. The part is exactly correct and I have a fairly old machine. The service you provided was amazingly quick and I didn't think I was going to be able to get the exact part. I thought I would have to modify my Noma snow blower.

George H. - January 11

thank you for the excellent csr work i will recommend you.

Anonymous - January 11

Thank-you Your shipment was fast and the part was right my snowblower is running like new..I'm so happy can't wait for the next snowstorm..Did I just say that .Anyhow thanks again.

Anonymous - January 11

Discovered your website when I was looking for a replacement shear bolt for my Honda snowblower. Your site was excellent for finding the exact right part. Price was right. Shipping almost immediate. Got the part today and I'm back in business, ready for the next snow. I'm 100% satisfied.

I've saved your website as a favorite and told all my friends who have small engines about you.

Thanks for great service.
Jeff E. - January 11

Received two separate orders in the last week. Could not be more pleased with your staff and service. Thanks.

Walter - January 11

Thank You for letting me know the status of my order. Good Job!

George B.- September 11
I would like to thank-you for supplying me with parts that I need to fix my riding lawnmower. I went to a lot of different places to find the spindle assembly and was told that I would have to wait 7 to 10 days for delivery. I found your website, placed my order and my parts were delivered in 2 days of my order. I am grateful for your service and speedy delivery of the parts. I am now back riding the mower and cutting our 4.5 acres of land. I can not say thank-you enough.
Dee N - April 11
I ordered part on 4/25/11 it arrived on 4/28/11, I installed part in just under 30 minutes,( after waiting three months for the local small engine repair shop to fix my trimmer)- we will definitely be doing business with Jack's again!!!!!!!!!
Dave C. - April 11
I'd just like to pass on to you customer service, that my order..PO#*********...Invoice#*****, has arrived intact with all correct parts orded with no damage all the way to Australia on the 27/04/20011... once again pass on my thanks to (packed by)"4" for selecting the parts for me, again thanks to all your staff for another job well done... great to do business with you... cheers.
Paul B. - April 11
I just wanted to tell you that I am very happy with your service with my recent order. (invoice 39736). Can't beleive the blades you sent were made in France.. Wow! Better than China to me. Everything I have ordered from you has been great! Thank you so much.
Anonymous - April 11
I just had dealings with AMBER in customer service. She was quite courteous and a pure pleasure to work with. It was extremely nice to speak with someone who spoke clear and concise ENGLISH. (LOL) Please let it be known how I appreciate her efforts, and make sure SHE AND HER SUPERVISORS see this E-Mail
Thanks,
Ray W. - April 11
Thanks- Received my order sooner than expected. Quality of replacement wheels look to be better than OEM. Installed them last night, will probably mow this weekend. Great Service, Great Parts, Great Price.
John H. - April 11
Just wanted to say how happy I am with the SDR0291 you sold me. (It's a replacement starter & solenoid for the Kohler engine on my Craftsman 5000 mower.) The unit was installed today and the mower started up in about 15 seconds after not having been run in over a year. The only differences between the SDR0291 and the original equipment is the replacement was made in China while the original equipment came from Korea and I had to add a small electrical connector to the small bolt on the bottom of the solenoid. In other words, the installation was a piece of cake.
Anonymous - April 11
So far, Jacks has been the best for getting factory parts. Even with 2 parts out of stock, I still got my order in less than a week.
Bob S. - April 11
Just wanted to thank you for the quick order response, and the competive pricing. You should be commended as a business operation.
Thanks again
Anonymous - April 11
Service is important and getting the right parts is a big part of it. When my Honda lawnmower carburetor failed I was unsure about ordering parts. But after checking prices I was impressed to find that Jacks Small Engine had carburetors for only $15. So I order one. Got it quickly and just put it on. Perfect part no adjustments necessary and mower runs like new starts on first pull.
Thank you,
Dwight P. - April 11
Thank you for the courtesy email you sent our way on the status of our order.
Paul M. - May 11
Got the part and installed it. Fast shipping and GREAT PRICE, Thanks for the GREAT SERVICE!
Ben - May 11
I did receive the new blade and it cuts the grass much better than the blade I used to have on my mower. If I need any additional parts you will be my first choice. I was very satisfied with the blade you sent me and the short time period it took for me to receive the item.
Thanks Again
Phil K. - May 11
Great dealing with you everything was perfect and with all the upgrades you made it easy to change over to the newer version. I work for a large township (parks & recreational dept) and our supplier could not help me with this older mower but you came through. Our next order will be commercial and if that turns out as good as my order you might have a big new client, THANKS!!
Anonymous - May 11
thank you for the quick service.
Kevin C. - May 11
Received yesterday P.M. Thank you for the prompt service!
Charles L. - May 11
Good morning,
Jacks Small Engines is great! You are cheaper than others I found on the web. I ordered on Monday and received my part on Tuesday! And to top it off, you didn't charge me a fortune for the part to arrive the next day. I was really shocked! I told my neighbor about it and he said he was going to check out your site.
Happily, the part fit properly and and the yard looks good again.
Thanks.
Trent A. - May 11
THANKS!! I Love the Prompt service you provide.I can get my parts faster and at a better price then i can get locally. Thanks again.
Linda - June 11
I've gotten parts from you in the past and was impressed with the depth of your knowledge on small engines in general. I have a project coming up that perhaps you can either help with or direct me to other suppliers. I am going to need to make a small electric generator, small as in maybe fit into a motorcycle sized saddle bag space. Fuel can be external to that spacing. In the past I had thought I'd see some 2-stroke driven camping type generators designed for travel in canoes of this size. Also remembering some supplier from my youth in the Mid West that had pulse-jet driven ones of that same ilk.
Do you folks know of any such existing designs or products that would fit this bill?
Alan D. - June 11
Hi,
Just a quick note to let you know I appreciate your considerate customer service.
Thanks.
Dan S. - June 11
Hi Jacks Small Engines,
Received my order faster than I thought. Replacement part fit like a charm. Keep up the good work.
Thank You. .
Bob L. - June 11
Great Service, quick shipment, easy to use website. Thanks! Will recommend you to others.
Regards.
Tom A. - June 11
Jacks is absolutely the Best. The had all the parts I needed for a 9 year old lawn mower. Everything was the cheapest in price on the internet. Trust me, I checked. And Shipping was really fast and reasonable. Thanks JacksSmallEngine.com I will always be using you for all my parts needs.
Randy. - June 11
Thank you for my order number. Super fast shipping, correct part, and it worked perfect.
Just wanted to say thanks for great service.
Michael T. - June 11
Thank you for your speedy service and awesome pricing!!! I needed gaskets for my mower, and your site provided the lowest prices on inventory AND shipping of any others I searched. AND, you delivered my product within 2 business days of ordering. I couldn't have asked for anything better! Thank you again for such a wonderful shopping experience. You have made a customer for life!
Tami - July 11
Wow! Now that is customer service! Thank you very much for the update, much appreciated. We haven't had much luck getting this part form anywhere in Canada and the customer service has been awful.
 
Thanks again and we will be sure to order from you!
Bob - July 11
I have ordered several items from Jacks Small Engines,. I must say I am very impressed. I got on found what I needed, ordered and it was shipped very promptly..thanks guys for the great experience. Have already told others and I will be back.
Anonymous - July 11
The parts worked perfect. Thanks very much and God bless you all.
Bobby H. - July 11

After hanging up the phone and before I was able to stand up, I received a confirmation email.

Nice.

Success needs no introduction.
Anonymous - September 11
Jacks Small Engines is my first choice for power equipment replacement parts. Prices are consistently competitive, parts look up is excellent, delivery is prompt, and order status is well communicated.
Mountain Artisan - September 11
Thank you for the very accurate and speedy sevice on my recent order. The lady who took my order was fantastic-she deserves a pat on the back. Because of her and the excellect service I will tell my friends and family.
Stephen M. - September 11

I had been looking for this part for over two weeks. Jacks had it and at an excellent price. The order came within a week. Part installed and I was able to get it back to work at a substantial savings from buying a new mower.

Thanks again

Joe - September 11

Thank you for the very accurate and speedy sevice on my recent order. The lady who took my order was fantastic-she deserves a pat on the back. Because of her and the excellect service I will tell my friends and family.

Stephen M. - September 11

Thanks for great service ! Parts arrival A ok

Anonymous - September 11

Great service and parts prices, appreciate your online catalog and its accuracy in my order, will be back for sure, thanks

Ross - September 11

I have never done business with a better organization, each time I order I don't worry about how my order will be handled, large or small. Every time I order, I can always depend on the best of service and top quality parts.

I can't say enough about your company.
Joe S. - October 11

I just received my first order from Jacks Small Engines and I am very impressed. While your prices are among the lowest, your customer service is the best! Shipping and delivery was fast, and everything arrived in good order. I would highly recommend your company!

John M. - October 11

I appreciate the quick turn around on my order. Excellent Service....Thank you.

Anonymous - November 11

Got my order today and wanted to thank Jack's for great customer service once aqain.

Thanks
Carl S. - November 17

2010

"Many thanks to Sylvia for her assistance in placing my order. Her courteous, efficient manner in locating discontinued parts will keep my business coming back for all my part needs."

Dan K. - January 10

"I had been looking for a larger gas tank for a portable generator that I owned. I spoke to several local shops that indicated there was nothing available for my generator model. In fact, they were not even interested in looking it up for me. I happen to come across your web site and in 5 minutes I found just the gas tank I was looking for. Even the back ordered parts came in as promised. Your prices are reasonable and you provide much better service than the local shops."

ennis - January 10
Feedback from the Big Snow Storms of February 2010:
"Dear Jack's:
I want to thank you for your prompt and friendly service when I needed parts for our snow blower.
I had spent the afternoon on Wednesday, February 3 calling many supply shops looking for replacement parts. Either they did not have them in stock or they did not offer express mail. We needed those parts in a hurry, with a record breaking storm coming.
I found your website through google. I called and spoke with a very nice, helpful lady. She confirmed that you had the parts in stock and that I would not need to pay for express mail since I am in Virginia. Sure enough, the UPS man rang my doorbell at 4:30 two days later as the snow was just beginning to accumulate.
The total we got was too much for our lower end snow blower but when we shoveled down to a more manageable level, that new auger and the new bearings saved the weekend. We were able to take care of our property, the neighbor across the street whose husband is away on business, and the man at the end of our court who is recuperating from a stroke. They were all so thankful. We said thank Jack's Small Engines. If they had not come through as fast as they did, we would all still be shoveling! "


Kelly D. (February 10)
"Just want to say thanks for the speedy shipment of the paddles for my snowblower. You folks run a great organization. Thanks and have a great day. "

Bill M. (February 10)
"Testimonials after you buy... are one thing but sometimes when you get that WELCOME feeling for just a small part, you go right to the top of the LIST, when you decide it's time for the BIG sale. I enjoyed S***** manner the morning after our second big storm in N.J. When you get finished with the plowing and clean up you don't have much thinking left in reserve. She was great."

Mark B. (February 10)
"This was our first time using your company. We ordered an axle pin lock to replace the one that was lost on the wheel of our snow blower. The person we spoke to was very helpful in finding the part number for our model. We ordered it on Monday and it was delivered on Tuesday, just in time to use our snow blower on Wednesday when our 2nd blizzard was arriving. We’re really impressed by how quickly you could get it sent out and lucky UPS could deliver it so quickly with all of the snow we’ve had."
Thanks so much.


Gerry L. (February 10, 2010)
"I just wanted to comment about a recent order I placed with you. Order was placed on Thurs. and UPS delivered the order on Fri. Obviously customer service is #1 priority with you folks and you can be assured that I will recommend your business to anyone needing your products. By the way, my order was for parts for my snow blower, just ahead of a major storm, so the fast service resulted in severe happiness."

Dennis M. (February 10)
"YOU FOLKS ARE GREAT!
I needed a new carburetor for my snow blower. *******.com had the same part backordered until March 3.
With the big storm that hit us yesterday I was worried I would be shoveling my (and my neighbors) driveways. You folks were able to get the part and get it shipped to me the day before the storm hit. My snow blower handled 27" of snow with no problem. Great job."


Frank C. (February 10)
"Hello Jacks Small Engine, Just wanted to let you know, I ordered several shear bolts for my snow blower on Saturday and they arrived today. Only took three days to get them! Great! I had the same bolts ordered through a local lawn and garden center in Annapolis for the past three weeks and they still have not arrived. Thanks for great service. "

Alan W. (February 10)
"Dear Jack’s, Thanks so much for your quick service and reasonable prices! The spray gun parts are correct and right on time."

Donnie V. (February 10)
"I want to thank you for good service, this is the first time I shop abroad so this was a good experience."

Hans S. (February 10)
"Just wanted to say a hearty thank you for the prompt service! My 40 year old Homelite is once again making firewood. Your online service is the best! I have already sent your info to all my neighbors! Thanks again, Larry H. a new and very satisfied customer!!!"

Larry H. (February 10)
"I have just received my order,and just want to say "thank you". I have installed it on my engine and, It works great. Thank you for your prompt service,and you have a customer for life.Keep up the good work."

Jack H. (February 10)
"You sure have a lot of usefull information on your site, thank you.."

Jack K. (February 10)
"Best damn service in town, only other on line business in the same ballpark is ** ****. Thanks for the great and prompt service."

James M. (March 10)
"Hi, I got a part from you guys last week. Just wanted to say great service.. I even called ***&***** and they couldn't even find the part I was looking for, and they make it. It took the girl about 2 mins to get the part and place the order, got it the next day. Awesome service!!!!!! thanks so much"

Dana H. (March 10)
"Hey Jack, I ordered parts this weekend for my snow blower, was expecting the parts by the weekend. I came home this Tues. and there they were,What a fast online store. Your site was referred to me by a friend,and i will sure pass your online store to others."

Shaun H. (March 10)
"I just wanted to say I was impressed with the speed and quality of packaging by JSE, and with the tracking by both US Post and AU Post – Maryland to my doorstep in Sydney in less than a week."

Gavin S. (March 10)
"Have not been on the site in a while. Outstanding modifications especially the parts look-up section. Time for spring repair, so I'll be using you soon.
Great job!! "


(March 10)
"Your website is absolutely the best on the planet for finding parts! Congrats to who ever designed, programmed, and maintains the site. Well done! "

(March 10)
"I have shopped online for a number of years. I was pleasantly surprised when I placed an order for some Ariens snow throw parts and received a shipping notification the same day. One surprise that all the parts were in stock and the second on how quickly the order was filled and shipped. I've never had same day shipping before. Thanks for a great experience."

Terry (March 10)
"Just a line to let you know that I am very pleased with the service I get from your business. I have processed several orders through you and, to date, I've never been disappointed. Shipments are fast and your personnel are businesslike and courteous. Congrats"

Bob G. (April 10)
"You are THE BEST!!! No one can beat your great service and quick delivery of merchandise. I needed two parts for my riding lawn mower. One I ordered from MTD but they didn't have the other because it was part of the engine. I ordered the starter for the engine from you after I ordered the other part from MTD. I have the starter in my hand and the part from MTD hasn't even shipped yet. Unfortunately, I discovered later that you had both parts. From now on I am coming to you first. Great service, great parts, great job!! You are THE BEST!"

Art S. (April 10)
"I just wanted to say Thank you for having what I consider the best and easiest to use website on the internet. You made this so easy to use, and have so much useful information all in one place its just super. I will be returning every time I need parts. And as for your service and shipping...well, I received everything in 2 days and that’s counting the day I ordered them. That’s fast! And the parts were OEM...my mower runs just like new again. Thanks and keep up the good work and I will be using you again in the future and I have already recommended you to my friends and co-workers."

Rick S. (April 10)
"Hello, I just wanted to say how happy I am with the quick service and product quality I received from your site. I only bought some replacement wheels and a new mower blade, but wow, was it easy. I received the products in only two days, including the actual order day. I don't think I have ever received something so fast, even when I paid the outrageous extra money for "express" shipping.
I was pleasently surprised with the quality of product I received, as well. The parts were better than stock and cheaper then buying from the source. Plus, looking at your site at other products, I WILL be a return buyer.
All and all,
Thanks for the no hassle, MAN site!"


Dan M. (April 10)
"Just wanted to say -of all the parts sites I deal with, your is the most useful. thx for putting all on one site. "

(April 10)
"I just wanted to comment on the first order I placed with your company. The site made it easy to find the right part and the on-line order process was equally as easy. The parts shipped quickly and arrived when promised. the biggest thing was that the parts were correct! (unlike a couple other sources I had tried in the past including a local repair shop who tried to pass off items that were not right but "should fit". I will definately use your company again and have already let my neighbor know about Jacks. Thanks for great service,keep up the good work."

(May 10)
"Dear jacks. I just like to send you a message of thanks. I just recieved the order today. the parts were correct and shipped on a very timely basis. I will keep your company in mind if any other parts are needed.Once again THANKYOU!!"

Rob (May 10)
"I am so glad that I found jackssmallengines.com. I searched around town for over a week looking for a part for my Powemate generator to no avail. Jack's not only had the part, but had it to me in four days. So when parts are hard to find or time is an issue go staight to jackssmallengines.com."

Brian H. (May 10)
"All I can say GREAT Parts, Service ,Price, Fast shipping . Great Store, My parts showed up today, and are installed already. You have earned a customer!"

John W. (May 10)
"I just received my third order from you, and once again you have exceeded my expectations. I ordered this past Sunday, you shipped Monday, and received the part today, Wednesday. That's fast! And you continue to have prices and shipping a little less than the competition. I didn't even check anyone else this time, just ordered from you.
Your web site is easy to navigate and psrts were easy to look up with your schematics online for my lawn tractor. Thanks for your outstanding service to me."


Mark G. (May 10)
"Thank You so much for your prompt service in getting the parts that I needed. I waited for over 3 months waiting for parts at my local chainsaw shop and it took me 1 1/2 weeks through jacks small engines. I have a small business and I will recommend your company to others I do business with.
Thank You again Jacks Small Engines for your great service!"


(May 10)

"Thanks for all your help. Your website is easy to use and I appreciate all the info. Parts are easy to find and I like the UPS shipping info."

(May 10)
"Thank you for such speedy delivery of the items I ordered. I will be coming to you for future orders. It was simple and accurate to order the parts I needed which is rare for older lawn tractors these days. I am very satisfied and now a new customer of your business. "

Mitch J. (May 10)
"I ordered 3 blades yesterday at about 12 noon, I paid about 9 dollars for shipping. The blades arrived today before noon. Your shipping is amazing and you have a very useful website. I am glad I found you folks."

Doug (June 10)
"I would like to THANK YOU For you Fast shipping and when looking at parts that I need the photo and Description have got me the right part every time. I have ordered several times and have never got the wrong part from you and will be a customer for a long time. THANK YOU"

BOB L (June 10)
"Thank you for being a great supplier. Parts fixed both mowers and weed whacker. Your parts were very reasonable and shipping was fast. Will order again when more parts are needed."

Richard R. (June 10)
"Just wanted to let you know how pleased I am with your service. Your site is easy to use, accurate, and shipping is reasonable and fast. When I worked on the mower I found another part that I needed and I've already ordered from you."

Barry L. (June 10)
"Just wanted to say thank you for the wonderful service on my order, the fast shipping was a great suprise. Thanks again.. I'll be back for more parts as needed. "

(June 10)
"Thanks for the quick service on my order. Even though it was only a cable for my lawn mower, I recieved it in record time. Thanks again."

Jack T. (July 10)
"I would just like to thank you for the quick serves! I ordered A repair kit for my lawn tractors starter. And because of your timely shipping of the kit my grass didn't have A chance to get crazy long!!!!!! So again THANKS!"

Joel H. (July 10)
"I just wanted to drop you a quick note to let you know how pleased I am with the customer service that you provided to me. I broke a spindle on my new Cub Cadet 46" mower (.6 hours on it) and promptly contacted ...... for a replacement. I ordered it online and they charged me for it. After a week of waiting for it, I contacted them only to find that it was on intergalactic backorder and it hadn't shipped. (Nice follow-up). I then googled the spindle and came up with your company's website. After contacting your store and getting someone that actually knew what they were talking about you found that the spindle was not in stock either but went the extra step to find that your distributor had it and would drop ship it to me for an additional cost. Price wasn't the issue so I opted for this. I came home last night (2 days later) to find a UPS shipment on my front porch. I figured that it was the origional spindle from Cub but instead was pleasantly surprised to find it was the one from you. I still have no idea where the origional one is but I just wanted to say congratulations to you for earning a customer for life. I will tell everyone that I come in contact with about your store, your website and your outstanding customer service. Thanks again!"

Pete O. (July 10)
"Just wanted to let your company know how pleased I was with my recent order I just received. I've been ordering my parts from another website but when I went to order the blades that I ordered from your company their website said one of the blades I needed was no longer avaliable,and they could not offer any help for a replacement part # . When I used your website it automaticly gave the part numbers I needed and also gave me all the part numbers for the other type of blades I needed. If these blades perform as the factory ones have you will have a new customer from now on. Also your shipping time is the fastest I've seen in a long time. Keep up the excellent work. "

Ben P. (July 10)
"Thanks very much for the prompt and professional service as well as for having the chainsaw bars I ordered in stock and available, as these have proved extremely difficult to find prior to my searching your website. Thank you again and I will definitely be back as the need arises!"

(July 10)
Reborn Blower-
I was informed by two dealerships here in Cleveland I could not purchase the parts I needed, I would have to buy another engine, entire assembled sections ( both would cost more then I paid for the blower) or trash it. Both took me to their showcase sale blower and for the low price of (Hundreds of dollars), I could replace this broken, unfixable machine. Well thank you for the parts, quick service and opportunity to go back to each dealership and blow their steps clean with said machine. Wish I would have had a sticker from your store to put on the case.


Michael J. (August 10)
"Thanks for the really excellent service. It's really nice dealing with you."

Tom M. (August 10)
"Very pleased with everything! Will be back again.

(August 10)
On 07/30/2010 I placed an order with your company. I wish I could recall the lady's nam that waited on me. It was a pure please dealing with her she knew the porducts and was most helpful and curtious. She also was exact on the deliverey date which was really out of her control. I am most please with the service and will use your company for my futher needs thank you.

Gary R. (August 10)
 
"I just wanted to say thank you so much for your prompt service. Ordered my parts maybe 4 days ago and here they are! I have 5 acres, 2 broken tractors, and a family of 30 showing up this weekend. You saved me!!
Thanks Again!"


Charlie O. (September 10)
"Just letting you know that you have great service. Prompt and the part was right. Thank you."

Robert A. (September 10)
" Just opened my order for 2 spindle Assy. To my surprise the spindles were complete with mounting bolts blade washer and bolt even the grease plugs.You guys have a customer for life not only were the spindles a great price but you made my day."

Lou R. (September 10)
"Thanks worked with Rhonda and everything i needed and ordered was perfect works fine awesome expirence and will recommend to everyone!!!! Thanks You so much Rhonda awesome employee!!!!"

(October 10)
"Just wanted to tell you how happy I am with your company. The engine I bought arrived much earlier than I expected. It cost less than other sellers, and it was a perfect match for my Agri Fab Mow & Vac engine, even though it had a different part number and was recommended for MTD chippers. It also runs great. I wish I could say the same for all internet companies. Most are really slow and sell old and defective products."

William D. (October 10)
"I used your parts ordering services twice in the last two weeks. The first time I ordered a single part over the internet, and the second time I needed help with finding the right parts so I used your 800 phone ordering number. Both orders arrived promptly and were exactly the parts I needed. The reason I am writing is that I must complement you on the helpfulness of the person who took my phone order. She worked with me to find the model of my tractor and was very patient in working through the parts manual to make sure I got what I needed."

Tom F. (October 10)
"Thank you for having a great website! It is fast, easy to use, and dial-up friendly. I found my parts, placed and order, and was done in less time than most sites take just to load their homepage.

Scott Z. (October 10)
"I am 68 year old Grandma and I have done business with many many companies but you take the first prize for being professional. I can not begin to tell you how impressed I am with the way you do business. This is 2010 and I am finally sort of used to half way business seems to be conducted these days. Doing business with you is like going back in time. I would like to thank you for the professional way you do business. Please continue to shock and please your customers. It might catch on and more companies might want to follow your example. That would be wonderful. HAPPY THANKSGIVING TO ALL YOUR STAFF"

(Novebmer 10)
"Received my parts today after ordering Sunday evening. Fantastic!! I’ll be back. Thanks again."

John and Tracey (November 10)
"I just had to comment on your super fast service. I ordered a part for my Snapper lawn mower yesterday, Oct.14th at around 2:00 PM and already received it today at 3:00PM. Thank You for your prompt service and excellent inventory. " John K. (November 10)
"Thank you for keeping your shipping rate reasonable. You're the only place I could find on the I-net that wasn't ripping people off"

Keith (November 10)
"Order placed online, Saturday and received the following Tuesday! Outstanding service!"

Richard (November 10)
"Just wanted to thank you for your on-line parts locator in finding the OEM accessory kit for my Gravely Zero Turn. I appreciate the email's after payment, the reasonable shipping charge, and super fast delivery. "

Ed J. (November 10)
"Got the part yesterday and it's on the saw! Thanks for your work and efforts. Jack's Small Engine has a BIG customer service department!! You have out performed at least 5 other Oregon dealers that I've contacted, nationwide! I'll go to Jacks' first, next time!!"

Joe W. (December 10)
"I just received my shipment, and everything looks great. I appriciate the fast and friendly service, and will recomend your company to my family and friends. Best regards."

Stephen M. (December 10)

2009

"Thank You Very Much!!! On the other side of the coin, I have received the new belt and it works GREAT! I can't remember my mower running this good! Thanks Again!!! Best Wishes and God Bless!!!!"

K. (January 09)
"My company and my self we thanks Jack's small engine by supply us hard parts to find. We really appreciate! Thank you!"

(January 09)
Thanks so much the quick reply (to a part # question). So far one of the best transactions I have had in a while. Will recommend to everyone I know. Keep up the good work.
Thanks again,


Rob F. (January 20)
"Received order in good condition. Thanks for your services."

H.L. (January 09)
"I had ordered a snow cab cover for my new snow blower. The dealer I bought it from did not have any snow cab covers. I ordered it from Jackssmallengines,(best snow cab cover and best price) of course it was out of stock. The snow cab cover was due to be in on 1/5/09. With the holidays, deliveries were not on schedule. I called Jackssmallengine and they said it would be shipped out the week of 1/12/09.When I came home from work on 1/9/09 I went on my email to check on my snow cab cover status. I checked the tracking number and it said it had been delivered. Guess what, the snow cab cover came on Friday afternoon after 4:00pm. I checked my front porch and there was my new snow cab cover. I wanted to make sure all the parts were there,as one of the first instructions said to do, before I started to put it together. All was there and within an hour the snow cab cover was installed and ready to go. Our area of Pa. is supposed get between 7-10 inches of snow between today and Sunday. Just wanted to say thank you for the quick shipping."

Bill E. (January 09)
"I got my parts for snow blower and they were perfect. thanks."

Ron C. (January 09)
"Hello, I just wanted to let you know why I chose Jacks Small Engines, instead of *********, You can actually contact a real live friendly person at Jack's. As I did at 12:00 Noon, on Dec.26th 2008. Even though you did not have the part in stock I still ordered it online from Jack's. The other *********.com only allowed you to email period. Glad to know Jacks is around. Thank You"

R. M. (January 09)
"Outstanding prompt service! Thank you as I received the auger part today - much quicker than anticipated. This will allow me to repair in time to get back in the ice fishing game this weekend! Thank you again."

(February)
"Just wanted to let your employees know there doing a great job .I've ordered several times and the product was shipped speedy quick. before I knew it my stuff was at the door .I work in a BIG BOX STORE that sells power equipment .but no parts ,and I send them to your site .with good results. thank you all! Another job well done"

(February 09)
"The part is just what I ordered, great doing business with you. Thanks"

(February 09)
"Recently I ordered a gas tank for my snowblower from your company. I wanted to thank you for your quick response, and sending the exact part I needed. I am looking forward to doing business with you again soon."

Steve T. (February 09)
"HELLO, I WANT TO THANK YOU FOR THE FAST PROCESSING AND SHIPPING OF MY ORDER.THE PARTS I ORDERED WERE RIGHT AND THE PRICES WERE EXTREMELY SATISFYING. I WILL BE DOING BUSINESS WITH YOU AGAIN. THANK YOU, "

HILTON G. (February 09)
" Congrats on a great easy to use website. Glad I found you. ****** website and their parts look up is terrible. Well done!!"

(February 09)
" Thanks for your prompt filling of my order. I received it yesterday,installed it and we're good to go. You will be receiving more orders from me because of your prompt service. Thanks again. "

John Z. (February 09)
"Thank you, I picked up my module and manual in today's mail. It's good to know I can get good service and most important a good price even up here in Canada"

Russ.(February 09)
"Thank you, you have always been someone that I can count upon. Thanks,"

Bill (March 09)
"Thank you very much. I couldn't ask for a more efficient and well communicated service. Rest assured I will use your company for all my chainsaw parts requirements."

Richard (March 09)
"Just wanted to drop a note on the great service & prices your company provides. Although all 3 parts were on backorder, they were quickly ordered & sent out. My brother-in-law was very pleased when his "box of goodies" arrived.
Thanks again,"


Steve S. (March 09)
"I want to thank you for your fast service. Ordered a starter on Monday pm and received it Thursday pm. Have installed it and am very pleased with the performance. Will order more from you in the future as parts are needed. Thank you."

Bill C. (March 09)
"Thank You very much. I ordered a new Snapper mower on Thursday 12 March and received it Tuesday 17 March. I also saved $90 compared to local prices."

(March 09)
"Will be sending more people your way when ever I can. Thanks."

(March 09)
"Thank you very much for the quick delivery. I couldn't believe I got the order in 3 days and I saved over $100.00. ***** price was about $550.00. Thanks."

S. (March 09)
"Thank you, and I'll be contacting you again in the future as you seem to have the most products/parts available."

Dan (April 09)
"Order arrived yesterday just in time to let me get the mowing done before the rains came. All is correct and fully operational. I'll be back when I need things in the future. Thanks."

(April 09)
"thanks for the service, great service and fast ship"

(April 09)
"The service was great and the part worked perfectly. It is a real joy to do business with a comapany such as yours. thanks "

Jim S. (April 09)
"Thank you for the great service and fast shipping, I will continue to use your company in the future for all my lawnmower needs."

Mic D. (April 09)
"I was pleasingly surprised to see your package at my door so fast. Why do our outdoor power tools always fail in the spring? Thought I'd never find replacement gas tank for my old Murray. One of the fastest and seamless transactions I've had over the Internet."

Dave K. (April 09)
"I just wanted to say thank you for getting my order shipped Monday so I could receive it yesterday, which I did. I didn't have any trouble putting the part on (drag link) and everything was fine. If the need comes up where I need more parts I will be sure to order from you. Other companies could take lessons from you in customer service. "

John B. (April 09)
"Thanks for your prompt handling of the part I needed for my snowblower. Your service was great and so was the price."

(April 09)
"Since it is Memorial Day weekend I really wanted to do some tilling and planting but found on Thursday afternoon that the throttle cable on my MTD Rototiller was broken. Nobody within 30 miles had one in stock and if ordered it would not be here until next Wednesday earliest. I googled MTD Parts and found your website and you had it in stock, living in Pennsylvania I thought maybe I could get it by Tuesday the day after Memorial Day but decided to call the order in and find out when it would be shipped. Now for the best part, using standard UPS Ground the order was shipped from your store in Maryland on Thursday late afternoon and arrived on my front porch here in North Central PA Friday before noon! You are now in my Favorites list for future purchases on all my equipment and I want to thank the sales lady who was so helpful and friendly on the phone I don't have her name but Salesman 006 is listed on my invoice. You all saved my long weekend Thanks so much"

Alan G. (May 09)
"Thanks, you guys are the best, the parts were on time and just what I needed. What a great service y'all have. I could not get the parts locally and no one was interested in helping. So thanks again. Now to mow the grass."

Bob M. (May 09)
"Hi, Just wanted to say thank you for your fast shipping. In the future if I have a need for parts I will try to purchases through you. Again, thank you."

(May 09)
"I would like to thank Jacks for putting together such a complete and easy website to navigate. I wasted no time and was able to decide pretty quickly that I needed to contact your customer service help, which I did. The timing of getting a knowledgeable, curtious, and helpful person on the other end was amazingly quick!! Your service and information is very awesome. I would also like to thank Stacey for her help and direction and fast service. She was terrific. I almost look forward to something to break so I can use your services again. have a good holiday weekend."

David (May 09)
"Thanks, I received the order on saturday and was just what I needed. I will be looking for you next time I need parts."

(May 09)
"Hi, just wanted to say thanks, I ordered a pump motor for my air compressor. Fits perfect, runs great and the service was fast. Thank you "

Frank (May 09)
"Just wanted to let you know your website and parts are top notch! With the help of your web site, I was able to rebuild my 7yr. old mower to “new” condition. I saved myself over $200! You have to watch your budget now-a-days. Every little bit helps. Shipping was also super fast! Thanks again."

Derek W. (May 09)
"I ordered a new clutch and drive belt last Thursday for my mower. Your people are very efficient they sent the right part and a new and improved clutch that after I installed it and the belt made my mower self propelled again better than new. Thanks a bunch! Great service!"

(May 2009)
 
"Thanks for timely service."

(June 09)
"I just want to thank you guys for the prompt service. My project (Simplicity 4212H) is going great thanks to you. I'd be happy to wear a baseball cap and advertise for you if you'll send me one. This is the most awesome website that I have ever seen for purchasing the parts I need. I just enter the factory part number and there it is! Once again, thanks for such a hassle free purchasing experience and keep up the good work!"

(June 09)
"Just a compliment on the new format for looking up parts and ordering...very nicely done!"

(June 09)
"Dear Jacks - I just wanted to thank you for your fantastic website and service. My husband is currently out of work and we did not want to spend $1500 on a new lawn mower. Your lawnmower plans made it possible for me to pick the exact parts needed to fix the steering on our old machine. For approx. $40 we had our old machine back up and running within a few days. Thank you so much."

L. L. (June 09)
"Extremely efficient, absolutely correct, very good pricing, parts availability for a 15 year old mower, reasonable shipping charges-- gosh, what a wonderful business model! You guys ROCK! Thanks so much,"

Gene M. (June '09)
"Just wanted to say thanks for the fast shipping on my recent order. I had ordered the say parts from another company and still had not received the order. I had been waiting for 2 weeks and I ordered from you and got it in 3 days."

(June 09)
"Hello, just wanted to pass this on. I received my order in a very short period of time. The order was complete and without damage. Customer service is where repeat business comes from.....Thanks again."

Kanard L. (June 09)
"I recently placed my first order with your company and I wanted to congratulate you for a great job. Your online ordering is very efficient and easy-to-use, unlike other sites I have visited that are cumbersome and confusing. I was also very pleased that you had all of my items in stock, at reasonable prices, and my order was shipped promptly. Many big companies could learn a lesson from the way you do business."

EARL G. (June 09)
"I received everything yesterday as ordered and I have everything installed. Great service! Good to see in this day and age."

(July 09)
"Hi: It is very nice to see an American company that goes back to fundamental fairness, decency, honesty, all in one package. Also may I add very efficient. Keep up the good work."

Clarke (July 2009)
"I orderd my carb on monday got it on thursday great service.... will order from next time I need parts....... Thanks "

(July 09)
"Thanks for getting my order as quickly as possible. I want to thank the entire staff for all their help and being so nice! I will do return business when needed. You have the best prices around , Thanks a billion !"

Bruce (July 09)
"Just to let you know order arrived yesterday. Thank you for the quick shipment."

G. (July 09)
"My order arrived today (fast shipping) and it is excellent!!! Thank you for the great service!!!"

David S. (July 09)
"I recently purchased some part from your company and just wanted to thank you. When placing my order online, I typed in the wrong email address and had to call Customer Service. The Representative was both helpful and courteous. The right parts arrived yesterday in good condition and in a reasonable lenght of time. Not only will I use your Company in the future, but will let others know about you."

Roger B. (July 09)
"Great service, quality of part, and email communication! Thanks, "

Matt (July 09)
"Got the starter, yesterday. Works great. Thank you."

K. (July 09)
"Received my order today and it was exactly what I wanted and expected. That you very much."

Al N. (July 09)
"I recently needed mower deck spindle for my Troy Built tractor.
My local dealer placed an order with their distributor and found it was back ordered with MTD. For three weeks in a row the distributor kept promising delivery the following week to no avail. I finally canceled the order and placed one online with Jack's. I received the new part within 5 business days and it was $15 cheaper including shipping.
I have two tractors, a snow blower and other various mowers, etc. From now on Jack's will get my parts business."


Steve (July 09)
"Love the new web sight for finding small engine parts. It is really user friendly and helpful. Keep up the good work and have a nice day."

(July 09)
"I don't normally e-mail companies with comments but I must tell you, you've got the best web site I've visted in a long time. Keep up the good work."

(August 09)
"Super fast delivery only 2 days to get to me. I tried a competitor and had to cancel order after 37 days. You will have my business from now on. Thanks"

Ron (August 09)
"I ordered a wheel for my lawnmower and had it on the mower two days later. Excellent fast service.
Thanks"


Dennis (August 09)
"Thank you for your help and your professionalism. Doing business with you has been a good experience and I will use your company in the future. If everyone did business the way you guys do business, our country wouldn't be in the shape it's in. Thanks"

Ken M. (August 09)
"I have done most of my shopping on-line for years. I tried to find my parts on a couple other sites with little success before finding your site. Your site was easy to navigate and I found what I needed quickly."

(August 09)
"Just a note to let you know how pleased I have been with your service for parts, questions and anything in general that I have a problem with. Your phone personnel is exceptional. Thanks for good service. "

Larry (August 09)
"You are so FAST that the package was here Friday before I even got your email reply.
Thanks!!!"


(August 09)
"I received the parts on Thursday 30 July 2009 and installed them the next morning. It worked! I have a self propelled lawn mowe again. I can't wait to mow the grass!
Thanks for the parts and I really appreciated the email reminders that the parts were on back order."


Steve (August 09)
"Awesome! The last online parts store I tried took about 8 weeks to get my part."

(August 09)
"I just found your website via Google and must comment on your story on your website. It is so nice to see a guy that started in his garage and now has a good business going with good prices. I live in Texas and the Kawasaki filters for my SCAG mower are nearly $10 each plus 8% tax. As you can see, you are saving me money even after the shipping. I ordered 4 of them from you. I just wanted to say thank you for an easy and quick web site and good priced on filters. Keep up the good work. It was a pleasure doing business with you."

Larry R. (August 09)
I received the order and everything fit well. Your website and business is impressive and helpful. Thank you so much for your excellent service"

Tom (September 2009)
"Gee great service got the discs 3 pak today fast service!!!!!!! Thanks great service to all."

Paul K. (September 2009)
"As a customer, I wanted to say thank you to Jacks Small Engine for great service. I ordered a belt for my lawnmower on Monday afternoon, and received it on Tuesday by the time I got home from work. I wanted to say that I was very pleased with the service, and I will definitely recommend you to anybody who may be in need of your service."

(September 09)
"Thank you for your speedy service. The part worked as described. Arrived in 4 days. I will do business with you again as needed!"

Joe K. (September 09)
"Thanks for great service and friendly help. Your on-line ordering is really good, too. I have used you twice now and both times have been pain free. I recommend you to my friends. You are keeping my Snapper humming along like new."

Jerry H. (September 09)
"I just wanted to thank you for your service. The parts I ordered arrived correct the first time, in a timely manner and at a good price. Thank you."

Jon (September 09)
"Just wanted to say I ordered a part for my mower on Saturday August 29th and it was shipped on Monday and delivered today Sept 1st!!!!! I have always ordered from you guys and your service is outstanding!!! I'm totally pleased and my mower is working great!!!! Keep up the good work, your #1 with me and I refer your site to everyone!!!!!!!!!!!!!!

Steven W. (September 09)
"I received my first order from you today. It was the right part and a good price. Thanks for the good service. Jack's will be my first stop for parts in the future."

Steve N. (September 09)
"I received my order yesterday, 4 days earlier than I expected it! The parts were top quality and packed with care. It's refreshing to see old fashioned values in a modern day business. I'll buy from you again when I need parts!"

Kevin L.
"THANK YOU for very fast service. My tractor was up and running less than 48 hours after placing the order. I never ever received a shipment from out of state so fast before. Faster than Cabelas! Will definitely recommend you to everyone. Saved a lot of $$ as compared to local retail dealers."

Don S. (October 09)
"Just wanted to say you have the best website for parts I have ever seen. I wish every body could make it as easy as you have. I will order my parts from your company, and will refer you to others."

T. (October 09)
"I ordered some parts from Jacks Small Engines and when they arrived I found that the part I ordered was the incorrect size. I called the customer service line. Never have I called a customer service line and describe a part and the person on the line actually understand what I am talking about. She understood everything I was saying and she had the right parts to me in only 3 days. Thank you!

(October 09)
You guys are the best. We buy a lot of parts from you and the delivery is fast, the parts are always correct & your pricing is great. As a matter of fact, we no longer order from our prior supplier. You are the supplier of choice for us. Thanks. Services, LLC.

Roy T. (October 2009)
"Thank You for a pleasant experience with your company!!~ I'm very pleased with your service and reasonable prices, I will be doin' buisness with Jacks in the future. Thanks again!!"

Sam M. (November 09) P.S. A VERY HAPPY CUSTOMER!!
"YOU GUYS ARE THE BEST. CARBURATOR FOR MY B&S MOTOR ON MY POWER WASHER, WENT BAD. I CALLED AND YOUR GIRLS WERE THE GREATEST IN HELPING ME FIND THE MOTOR MODEL NUMBER AND ORDERING THE PART THAT I NEEDED. NOT ONLY THAT, BUT I CALLED ON A MONDAY MOURNING, ABOUT 11:00 AM AND I GOT THE PART I NEEDED ON TUESDAY, ABOUT 2 IN THE AFTERNOON AND HAD THE ENGINE RUNNING ABOUT AN HOUR LATER. ONCE AGAIN, THANKS SO MUCH FOR THE GREAT SERVICE AND PROFESSIONALISM."

GEORGE M. (November 09)
"I only wish to congratulate you on your speed and efficiency (even with a back-order) and your professionalism in filling and sending my order. My thanks to you and your staff and i will recommend you to friends and co-workers."

T.G. (November 09)
"Thank you for sending me the excellent videos on how to keep my equipment in good shape and do the maintenance on them."

(November 09)
"Just a note to let you know I received my order yesterday. Wow fast, fast shipping. Will make sure to save your website."

Don

2008

"Thanks for the auger shaft bearing and retainer for my 14 year old Noma snow thrower. I found your Web site via Google. I was very impressed with your parts ordering system. I input the factory part number and since Noma is no longer in business, your site cross referenced to the replacement part number. You shipped within two days,the price was very reasonable and my thrower is running again. "

Roger B., Webster, NY (January 2008)
"I want to thank everyone at jack's for the great service!!
May this year be better!"


Mike (January 08)
"Thank you for your fantastic service. The parts were ordered on a Sunday afternoon and on my front porch Tuesday morning, at the height of a snowstorm no less!
Thank you again.
"
J. B. (January 08)

" Hello! I wanted to let you know the part came in and THANK YOU for all your great service in trying to track this shipment."
Mary M (January 08)
"Hey Fella's, order arrived today....excellent service. Quicker than items from the UK! Thanks."

Alan S. (January 08)
"Just wanted to let you know I received my order . I was going to order the parts from Sears, when I decided to go out onto the Internet via Yahoo! search engine to see if there was a better pricing/customer service venue. Thank goodness, I did. Your website would be nearly impossible to beat as far as ease of use and navigation, and your database and pricing has Sears sitting dead in the water! Thanks, and I'll be doing business with you again!"

Cezar (February 08)
"Just recieved another fast, accurate order from your great company.Thanks!"

Randy C. (February 08)
"Gents received my order yesterday, too cold and wet to put the part on but you get an ATTA Boy for the prompt service. I thought you might not have this part since its a 94 mfg mower. Thanks again for the prompt service. I'll be recommending you to others"

Al P. (February 08)
"Good prices, hope to do more business in the future"

(February 08)
"I wanted to thank you for getting the bar and chain to me as quick as you could. I recieved both the bar ad chain today. They work wonderfully, thanks again for the effort to ship asap!"

Otto Z. (February 08)
"I received my snow blower parts this week. Thank you for your efforts. Both machines are over 20 years old, yet you supplied them within the timeframe you specified. Your on-line diagrams made the selection process easy, and also assisted me in the repair procedures. I will be adding my lawn mowers and roto-tiller to the "My Garage" section soon. What a great place to have all the information about my equipment (models and serial nubmers) in one place!"

David F. (February 08)
"You guys run an excellent internet business. I ordered a part for my snowblower and was impressed with how quickly it arrived. We've got a big winter storm brewing in Michigan, and you saved me from doing back-breaking shoveling. My local Ariens dealer couldn't get the part in as quickly as you got it to me. You deserve a compliment. I've used you before, and I'll certainly use you again. Nice job!"

(February 08)
"Thank you : for your simplicity of your website, your fast delivery , product quality, and pricing . this company is great."

Robert J. (February 08)
"Holy Cow, You guys are fast! I ordered Wednesday afternoon, part arrives next day! You've got a customer for life!
Thanks"


Tim K. (February 08)
"Just wanted to say it was a pleasure doing business with you. I will bookmark your site for all my lawn mower parts needs. I appreciate the fast shipping."

Paul D. (February 08)
"Jack's. First, thanks.. your exploded view parts catalog for my OLD air compressor and the availability of a check valve saved my day. My Campbell/Hausfeld compressor needed ONE little part to work like new.
I found the part on your diagrams online, ordered it, 23 bucks or so... and it arrived 2 days ago. Within 30 minutes I had the part installed and my 125psi contractor series compressor is working like new.
Thanks.. I will gladly speak only good news about your web-site to my buddies. I think you all are the greatest.
(now, isn't it nice receiving good email vs a complaint?... I have no complaint.. thanks)"


John K. (February 08)
"Got what I ordered in excellent condition, sooner then promised. I'll be back for more! Thank you. "

(February 08)
"Thanks. I recvd everything yesterday, got the disc put in today. The shear pins I selected wrong but for what they're worth I imagine shipping will cost more to exchange. Nice to do business with ya, will keep you in mind for future endeavours."

(February 08)
"After several disappointing trips to local big box stores, and smaller lawn and garden stores, I found everything I needed, on line, here at Jack's. I did my own mower tune up, at a fraction of the cost of taking the mower to a service provider. It gives me the confidence to tackle even bigger jobs when the need arises. Thanks,"

Mark (April 08)
"Can I just say, that being an existing customer of yours and returning to you to help me out with spares, (with ease of finding them on your website!!), I am very impressed with the delivery services(ups international) and quick dispatch times, considering that you are sending them to France! We have many problems in sourcing parts over here, and at a cost that is a lot higher than yourselves! Please keep up the excellent service and website."

(April 08)
"A short note to let you know I will be using your parts store in future. I searched several parts sites and could not find the part needed. I Entered the parts number in your parts look up and immediately was shown the proper part.
Thanks"


Mitch R. (April 08)
"Thank you - so far the buying experience was easy, effective and painless, look forward to hearing when the product will be shipped."

(April 08)
"Hi, Just a note to let you know that, as a returning customer, I find your website extremely well-thought-out and easy to navigate with a great selection of parts, etc."

Nancy D. (April 08)
"Received day earlier than expected! Part fits perfectly and I thank you for your exceptionally quick service!"

Clark R. (April 08)
"Just want to say thank you for a terrific transaction with your company. Professional all the way! Many thanks!"

Winston P. (April 08)
"Thank you for prompt service. Order recieved 4/15/08. Again, Thanks."

Bob (April 08)
"Just a quick note to let you know how pleased I was with this transaction. I will definitely recommend your company to friends."

John H. (April 08)
"Received part yesterday everything was fine, thank you for the help."

Paul M. (April 08)
"Hi, I am just writing to let you know that I recieved my order, everything was received, the compressor is working and I can now go back to work. Thank you very much the service was good and I will be sending for some other things later in the month. Thank you again."

(April 08)
"I just wanted to say THANK YOU!!!for your prompt professional service.....
Easy to search website,in-stock parts (the right parts also!!),shipped and received promptly!!!
Need I say more??"


Chris T. (April 08)
"Thank you, Parts are received and they actually fit. You took care of my problem in a reasonable amount of time and in a very courteous manner. I will be doing more business with your company"

Larry B. (April 08)
"Found the 22" Gator blade I wanted on a search that lead to Jack's. Ordered the blade late Friday evening, had the blade on my mower the following Wednesday morning!
What I wanted and ordered at a decent price and a real delivery time. What else can I ask? Better than local service.
Good service, People! Thank You! Ordering extra blades and filters real soon."


Dave M. (April 08)
"Your website is fantastic! The comprehensive "drill-down" and illustrated parts lists make finding any part easy. Your service is also outstanding. There has never been a part I couldn't find. I have received every part I ordered quickly and at a reasonable price. Thank you. "

Mike A. (May 08)
"Thanks for sending my Husqvarna idler spindlers so quickly."

Ron (May 08)
"MY FRIENDS. THANK YOU FOR YOUR EXCELENT SERVICE RE. MY SMALL ORDER (MUFFLER)FOR MY STANDBY GENERATOR. IT IS FOR USE IN CASE OF STORMS OR HURRICANES BUT IT WAS TO LOUD.THE SHIPING WAS QUICK-THE PART FIT PERFECT -AND THE NOISE IS NOW MUCH QUIETER.ONLINE BUYING SHOULD ALWAYS BE AS PLEASENT.----THANKS AGAIN."

JAMES S. (May 08)
"Great site. Jack had what I needed!. Nice, concise ordering sequence. On the Confirmation Page (shows the Order Number), all that was ordered shows there; that's very good. Jack also has so much that may be needed, it's great. We are helped alot. Am anticipating receiving order. Thanks."

Vincent L. (May 08)
"Hi, I ordered a 31D7070232CO Briggs 18 hp motor. It arrived in perfect condition and faster then I could believe. You guys have one of the best outlets I've ever dealt with."


(May 08)
"Thank you for your quick service. Received everything and I am happy."

(May 08)
"I wanted to thank you folks for literally being in business. Over the past years, it has been fantastic to have your company around to get repair parts for my early 80's Roper lawn tractor. Your quick response to my last order is appreciated as "old reliable" sat in the shed while I had to use the push mower. Thanks."

Walt R. (May 08)
"This is a great website, you guys should be proud!!!! Thanks"

(May 08)
"The only word I can find to discribe your service is: WOW
I placed my order late monday and it was at my door when I got home from work wednesday. I live 40 miles from the nearest town with small engine services and with old equipment replacement parts usually takes weeks.
I am looking forware to doing business with you in the future.
Again: WOW
Thank You"


Quinn S. (May 08)
"You have a wonderful web site. It was a pleasure navigating. Thank you."

Karl P. (May 08)
"Glad I found your site! Your site is so much more help than I received from Troybuilt & Honda combined! They were unhelpful and turned me off to their own products. Ordering from your site was a breeze! You can bet I'll be dealing with your firm in the future as well as spreading my experience to other friends in need of service/parts!"

(June 08)
"I'd like to thank you for the prompt service I received when I ordered a starter motor this week from You. I order a lot of things on-line, and appreciate good service! Thanks Again"

Don (June 08)
"I'm really impressed with your website. I have a Murray lawn tractor and have been unable to find parts in my area here in Alabama, but it looks like I will be able to find what I need from you.I just specialed ordered a tie rod for my rider and the cost was extremely high compared to your cost.... Too bad I didn't know about you service before I ordered. If I need something in the future (and I know I will) I will be contacting you. Keep up the good work.. Take care and have a good day."

(June 08)
"Just want to let you know how very satisfied I am with the service you have provided. Even when I ordered the wrong part I was able to return it and this was handled very fast and professional. The service is great, parts arrive on time, and calling is a pleasure. Again thank you. "

Ralph R (June 08)
"I just wanted to email you to let you know I am one very satisfied customer. I own an MTD lawn tractor that is 20 years old which requires a little TLC and replacement parts. Your service is outstanding as every time I order parts the parts arrive in a matter of days and are always the correct parts. I sincerely appreciate that there is not a minimun order quantity since the lawn tractor can't always wear out a mininum number of parts at the same time. On my last order there was a note in the box stating your return policy and I was sympathetic with your plight. Being in the retail business myself, I am fully aware how some unscrupulous people will order materials from you, use them, and then attempt to return them for a full refund. It is a shame how some people will take advantage of your good customer service for their own greedy means. Unfortunately we don't always know which customers are which. In my book, you are a great company. Regards"

Tom B. (June 08)
"I just wanted to take a moment to compliment you on your site. I tried to find some parts for a Briggs motor and got nowhere on their site. On your site I found exactly what I needed with pictures and part numbers and descriptions all on the same page. Wow. Good job."

(June 08)
"Dear Jack and All Your Crew,
Seems like everything I own is an antique with difficult-or-impossible-to-find parts for. However, you folks have never failed me. You always send me exactly what I require and you do it much quicker than I have any right to expect. I get much better service dealing with you way down in Maryland than I ever have with local places closer to home up here in Maine. So I just wanted to say Thanks, and let you know that it's a pleasure to do business with you."


Phil B. (June 08)
"It' astounding! I never thought I could find parts for the two wheel Gravely tractor my father bought more than thirthy years ago. Now I can use it again thanks to you. You will surely hear from me again! "

Gaston Nadeau, Canada (July 08)
"I received my parts and accessories order yesterday. I was very pleased that the accessories were genuine Husqvarna. I was expecting aftermarket but got pleasantly surprised. The quality is great and the prices very reasonable. I will be dealing with Jacks in the future. Thank you."

T. A. (July 08)
"I received the fuel pump, installed it, and I'm good to go. Thanks for the excellent service and competitive pricing. I'll recommend you going forward."

Lawrence H. (July 08)
"Thanks for the prompt service. Also for the quality products I purchased."

Rodney P. (July 08)
"I usually never follow up with feed back, but this is one of the best websites/companies I have ever dealt with. Finding the parts was easy, they sent informative e-mails about my order, and had it shipped and at my door in just a few days. Also may I add great website design and friendly interface. – !"

Tom R, NJ (July 08)
"I just wanted to say thank you to Phyllis who helped me find the parts I needed for my generator and saw to it that they got shipped to me as quickly as possible following hurricane Ike in Houston. She, as well as the order fullfilment and shipping personnel at Jack's, went above and beyond to provide kind and helpful service and ensure prompt delivery when no one else could."

(September 08)
"My transaction online with Jacks Small Engines was wonderful. The part was easy to find on the web site and the price was good. The shipping was so fast it was scary."

Christopher A. (September 08)
Thank you so much, local places tell me a week and you guys get parts to me in 2 days and cheaper..really a life saver in this business.

(September 08)
"Thanks for prompt Service of all parts it was very much appreciated"

Don (September 08)
"Parts received, machine back in service as always THANKS!"

James C. (September 08)
"Thanks for the no hassle one stop shop for lawn mower parts ! Being a "weekend warrior" it was easy to look up all the parts I needed for my riding mower. Jacks is # 1 in my book."

C. B. (September 08)
"You folks are refreshing. What you advertise you deliver! I hope to deal with you in the future. "

Jerry D.(October 08)
"Just a quick note of appreciation. I have received my order in a very timely manner and have recommended many friends to your site as the first 'go-to' site when reviewing parts, etc. Many thanks- I will do business with you again!"

John P. (November 08)
"The part I ordered for my leafblower was correct and on time. Very easy transaction. I will order again at Jacks for any of my parts needs. Highly recommended. A++++++ business!"

(November 08)
"Ordered parts for my 1992 tractor on Sunday, and received all parts in the mail that Friday. All parts fit perfect, and matched exactly the 16 year old parts they replaced, and I was back up and cleaning up my leaf filled yard on Sunday. Thank you again for the prompt service, complete inventory, and ease of ordering. I will definitely be using your site again, and have passed your company info onto my neighbors. Thanks"

Jim (November 08)
"I received your shipment today, 11/12/08. It worked perfectly, Thank you for your prompt and efficient service. Thanks to all involved. (PS...my leaves are all mulched and the neighbors all lined up along my property and gave me a round of applause.)"

(November 08)
"Hi I would like to say you have one or if not the best on line stores I have shopped at. If I don't know the part number your parts look up does you never fail to have what I've needed for any of my three push mowers. Two lawnboys and a craftsman and one troy-bilt rider. Your prices are 90% lower than most on line stores and chance's are they don't have what I need anyway and if they do their twice as high. So please don't change a thing and I'll keep coming back for evey mower need. Thanks "

(November 08)
"JUST A QUICK NOTE OF THANKS, THE PARTS ARRIVED EARLY, CORRECT, AND GOT ME UP AND RUNNING AGAIN. KEEP UP THE GREAT SERVICE THAT YOU PROVIDE."

Larry G. (November 08)
"Just wanted to thank you for your GREAT SERVICE --again----order was perfect and prompt !!!!!!"

Tom A. (November 08)
"I would like to thank you for the super service on my last order . Not only did you have a great selection but you had the best prices also . On my order I made a mistake and your company had a professional way to rectify the situation . It is a pleasant relief to do business with such an upstanding company . I will pass on the good word to my friends who may need your company's services "

(November 08)

2007

"You folks are real life savers! I just got delivery of the Ariens snowblower auger drive belts I ordered online Monday. My local shop was out of stock on the part and could not tell me when they would get more. You folks delivered a replacement belt just as the Boston weather announcement an increase in the expected snow fall to about 7 inches today. Thanks so much for the amazaingly prompt delivery. I'll certainly use you folks again! "

Jim (December 2007)
"My order arrived today 19th Dec, having been ordered 30th Nov. It had travelled a long way from Maryland to New Zealand in nineteen days. I think that is really brilliant and I would like to thank your company for the prompt attention to my order which also arrived in great condition.
Many thanks and Merry Xmas."


Peter G (December 2007)
"Hi, I just wanted to say thank you for your assistance a couple of weeks ago in not only helping me identify the correct part numbers for a poulan saw that I couldn't identify but also for being so fantastic about replacing the part when Poulan gave me the wrong information. You all are the best. My brother and I have been cutting firewood for years and there is only one place we will buy parts or saws. If you can get what we need, you have definitely earned every bit of our business. Once again, thank you and your staff for going well out of your way to help a customer. "

(December 2007)
"All of us a Utz Small Engine Repair would like to say Merry Christmas and a Happy New Year. May God Bless You & Yours "

Frank Utz (December 2007)
"I received my order today -- thank you for the great service!"

Mike F. (December 2007)
"Just wanted to thank you for my recent order. The "belt" I needed for my lawn tractor arrived promptly and the price was very reasonable.Your web-site made it easy to locate my particular part. Thanks again. Will be happy to do business with you again. "

Gene (December 2007)

"Just wanted to say thanks. I ordered the wrong gas tank. Called to return and order the right one. Your customer service is EXCELLENT. THANK YOU!! ."

Johnny C. (February 2007)


"Thanks I received my new seat and it fit like a glove, my backside is happier now when I mow!!! "

Richard D. (February 2007)


"Thanks for the quick delivery the part is on and running!"

Mike H. (March 2007)


"kudos to your ecommerce guy. I have visited a dozen sites this morning to find a source for gator mulcher blades for a cub cadet. I found them faster on your site, with a higher degree of confidence, than anywhere else. Hope I get them before the weekend- that would be my only suggestion, I found no way to bump the shipping to a faster method. Thanks. "
John D. (March 2007)


"Hi... I received my Honda parts order & have just finished installing them. The old snow thrower looks just like new. Thanks. I now have your email address in my favorites list!"

Ron H. (March 2007)


"I have just received my second order from Jacks and I wanted to compliment you on your service. I appreciate how quickly I have received my parts and your reasonable shipping rates. I have used other internet parts providers but have not been as pleased. Thanks. "
Dave D. (March 2007)


"I ordered my mowers gas tank late Wednesday afternoon I had it installed by late Friday afternoon. I can't believe how fast it got here. Thanks for the fast shipping!!! "
(March 2007)


"Thank You Jacks small engines: I am from wisconsin and went to my local briggs dealer to try to find the parts needed to repair may pressure washer. They informed me they were unable to help me because I failed to have the modle number, I told them i was unable to get it because it got wiped off the machine. I came to your web sight and found what I needed. It only took a short time to get, Thanks Again!"

Darius B. (April 2007)


"You folks make this look too easy. My compliments to you on a wonderful website. Looking forward to doing business with you soon. Thanks!"

.(April 2007)


"I received my order yesterday, everythings PERFECT. Thank you for your excellent service!"


Mark S. (April 2007)


"I received my order today. Everything was as expected. I was a little skeptical because your prices were so much better than everyone else. I guess I was a fool for thinking that. Thank you for a pleasant experience."


Scott T. (April 2007)


"It's right there, what a great idea, I will continue to add to My Garage. Nice doing business with you guy's."


(April 2007)


"I just wanted to let you know you have an awesome website and great pricing! Thanks "

Kevin H. (May 2007)

"Just wanted to say thanks for another prompt delivery. My part was here in less than a week. This is the second order that I have placed in about a year and I am very pleased with the service. Keep up the great work. Thanks again"

Dale A. (May 2007)


"Received the Husqvarna parts today just as expected. The on-line catalog was a big help, keep up the good work. Thank You"

Micheal H. (June 2007)

"Just wanted to say thanks.  Great price and wow super quick delivery.  Your a credit to your trade.  Thanks again"

Lawrence A. (June 2007)


"I just wanted to drop you a little note on how great you truely are! You must have the best web site I have ever used! You make looking up parts and ordering them a breeze! Great communication and the parts were packed wonderfully! Customer service at it's best!"

Dell R. (June 2007)


"Just wanted to say thanks.  great price and wow super quick delivery.  your a credit to your trade. Thanks again!"

Lawerence A. (June 2007)


"Received the Husqvarna  parts today just as expected. The on-line catalog was a big help, keep up the good work. Thank You!"

Micheal H. (June 2007)


"I recently ordered a starter for my lawnmower. The detailed photo was a lot of help in finding my exact part since I did not have a part number. The price was much lower than I could buy it locally. The delivery time was great. Thanks for your great prices and outstanding service."

Glenn R. (July 2007)
"You're great to deal with! Will recommend you to others!"

Bob M. (July 2007)
"Thanks for being here, and being so dependable. Have used Jacks several times to keep my kids Manco go-cart running right. I tell my friends, all the time, to just look it up at Jack's!"

Mitchell A. (July 2007)
"I put in an order from New Zealand and it came through with flying colours. Great service & price. Thanks!"

Peter A. (August 2007)
"JOB WELL DONE..THANK YOU VERY MUCH!"

Thomas H. (August 2007)
"My mower went down on Saturday and I ordered the part on line that afternoon and 1 ½ business days later I had my mower up and running. That’s what I call fast service. Thanks a lot!"

Oscar D. (August 2007)
"Recently I made a order with you and some of the order failed to make it to me due to package damage.Well the items that were missing have been sent and received from you. I just wanted to thank you so very much for the quick responce on this issue. I will continue to order from you in the future and I will encourage people I KNOW TO look into your on line store for parts as well. JOB WELL DONE //// THANK YOU VERY MUCH "

Thomas H. (September 2007)
Lexington S.C.
"The order arrived today! The head is on and the mower is running! > Thanks for your speedy, professional service."

Tom (September 2007)
"Jacks Small Engines... I ordered my part on Sunday and Tuesday evening around 5:30 (eastern time) the UPS truck pulled up to the house and imagine this; My part had arrived! Now that is AMAZING service! Purchasing my part locally through a retailer would have probably taken me close to a week...that is, if they had the part in stock! Great work! I had my pressure washer up and running within 30 minutes and was power washing the decks on my house shortly thereafter! I can't say enough good things about my most recent experience with ordering parts from you all. Keep up the great work. "

Joe M. (October 2007)
Nags Head, North Carolina
"Hey, parts arrived yesterday. Everything was just as ordered. Thanks for the great service. I hope I don't need any more parts, but if I do they will come from you. I'll also recommend you to my friends. Thanks again"

Steve R. (October 2007)
LaFayette, GA
"I received my order today and I just wanted to say thank you. Everything was there and thank you for keeping me updated on the back ordered item. I will be ordering all of my Briggs parts from you in the future."

Austin R (October 2007)
"Just wanted to take a minute and thank you for sending my order quickly and correctly. I tried to order a gas cap for my pressure washer locally....nobody wanted to help me! You guys are awesome!!!
Thanks!"


Bill (November 2007)
"To Jack's Small Engines
It is exactly what I needed and it came very quickly; thanks very much!"


Greg B. (November 2007)
"Just a well desired THANK YOU is all I have to say. Your system and parts data base are the best.Easy to use and it was a pleasure to deal with. You can bet I'll tell everyone I know about your site and how great your prices are. Again THANK YOU for your help."

Edward A. (November 2007)
"My order arrived today (Monday, Nov. 05/07). Although I have not yet opened the box, please accept my thanks for getting mt gater blades to me. A special thanks to DOUG for his help."

David C. (November 2007)
"I just wanted to let you know how happy I was with a recent service item I had done at your store in Jarretsville, MD. The staff was friendly and efficient, and my mower runs as good as the first day I purchased it. The best part is that the repair fee was very reasonable. Thanks a lot and keep up the good work! I am telling all of my friends about your business, and I hope it generates some business. "

Jeff W. (November 2007)
"I received my Super Trapp Muffler (3S-1025) today - amazing, I ordered Sunday and Monday was a holiday, wow!! I installed it on a exhaust pipe for an Onan Generator in a small motorhome. I already had the Onan Resonator installed. Between the two, life is much quieter now. This is my second order..knowing there will be many more. Thanks"

Ron (November 2007)
"It is always a pleasure to find a new dependable resource. I know that mine was a small order, but your well organized web site, pricing and delivery have established you as an appreciable resource. I will refer you to friends and family. Thank you for your assistance."

Bob (November 2007)
"I have ordered recently two rather small and insignificant parts for my Snapper mower. In both cases I tried to have the mower repaired here in Mesa, Arizona and in both situations I was told the parts were no longer available. So I went to the internet and found Jacks Small Engine & Generator and behold, you guys had the parts I needed. So a big thank you for taking the time to find and send the two cables that made my Snapper go "round and round". And I might add that the turn around time and price were excellent."

Jim From Mesa, Arizona (November 2007)

2006

"I received the head assembly today. As always, great service and very fair shipping charges. "

Norm S. (December 2006)


"I am writing to say thanks for the great service. I didn't realize that your company carried Massey Ferguson parts and so I was pleasantly surprised to see my part was in-stock. Even more surprised to see that the part was an OEM part that was an exact match. Thanks to you guys/gals my tractor is back running perfectly.

I will use you guys exclusively in the future because of your great service and price. "

Mark M. (December 2006)


"I got the parts and was very impressed by the fact it came with a hose filter saving me the time to go out and buy it. I am very pleased to have done business with you. "

Jean-Pierre K. (December 2006)


"WOW! I just received my parts today, your the best, I will be doing more business with you. "

Rudy M. (December 2006)

"Hi...Order arrived...we are happy with our parts...thanks.. "

Charles K. (December 2006)


"I received the ignition switch today, many thanks! Nice doing business with you! "

Gerald C. (December 2006)
" I would like to express my sincere thanks and appreciation to your company for being the most professional and expeditious mercantile contact I've had if ever, in many years. To make a long story short, I lost the klik pin to my Murray snow thrower this past Sunday during our recent snow storm. As you know without it only one wheel will engage. I went online Sunday afternoon and as you know ordered it at Jacks. I can't express my surprise when UPS delivered it today at noon, less than 48 hours. Not just one but 2 pins which I was really sorry as I honestly thought I only ordered one and I regretted not ordering 2 in the first place have won me over. It is so pleasant to find a merchant like you. I figured such a small part would probably take several weeks. You know that first impression. Wow I am impressed! Thanks again."

-- Chuck (February, 2006)

"Once again you have come through for me. It turned out I needed the new engine I got from you beacuase we had not been changing filters often enough. So, I ordered filters for every tractor. Not only did you have all of them, they were easy to find in you system and they arrived quickly. And they were what I ordered! How novel in today's general "lack of service" environment.
Great Service."


-- Bill (March, 2006)
"Dear Jack’s,
I was skeptical about ordering an engine online from a company I had never done business with but I can tell you it turned out to be a great experience. I ordered a sign from another company and it took two weeks longer for that sign to arrive than the engine from Jack’s did.

I got the engine I was looking for at about a 50% savings from what I was being told by the repair shop. The engine has all the warranties and the repair shop installed the engine and asked how to use the same site, so I told them.

To say I was impressed is an understatement. I am now placing another order for parts for my other tractors.

Thank you for the service. "

-- Bill (March, 2006)

"I just wanted to pass this on.

I bought the cheapest lawnmower Wal-mart sells about 6 yrs ago ( Murry ) with a Briggs and Stratton engine on it. I used it 10 times then purchased a Lawn tractor from sears. The push mower sat in my shop for approx. 2 yrs unused. When my rider broke a drive belt I pulled out the murry and to my surprise started on the second pull. I fixed the rider and put the Murry away. A year later I moved, During the move the pull rope got broke somehow, I didn't need it so I put in my new shop, There it sat for 3 yrs. About an hour ago I saw it pulled it out, emptied the gas tank, filled with new gas and once again it started on the second pull. I just have to say.

GOOD JOB GUYS
Your impressed customer for life "

Michael, Wagoner, OK. (March 06)

"I have ordered several items for a Murray (Scotts) riding lawnmower. I work at a non-prophet camp for kids and we have a lot of grass and rocks. This mower has really been put to the test. Your website is easy and the parts were shipped quickly. Thank you very much for making repairs simple. I was a little nervous going online for parts, but you have made it a pleasure"

-- Teri Miller, Camp Burton Groundskeeper (April, 2006)
"After searching many different sites, with no luck, I found your site and found the part I needed right away. Thank you."

-- Brad Hacke (April, 2006)
  " I just wanted to say how pleased I am with Jack's Small Engine Service....... I ordered a shifting arm part for my Snapper riding lawn mower on March 30, 06 and recieved it today April 4, 06.... the part was priced reasonable and the response time was great. I live in a small county of 26000 in Tennessee and we have no place to buy parts or find the right part within 40 miles...... Thanks again for your service.... I will tell all about Jacks Small Engine......"

-- Ronnie, Dayton, TN (April, 2006)
"Wow! I have to say your website was probably the easiest to work with. We have a 1997 Briggs & Straton Lawnmower from Montgomery Wards. The store isn't even around here anymore and Sears was useless. I look up Briggs & Stratton and once I found the part, it referred me to you, once I found you it was great. Thanks, Thanks, Thanks."

-- Gina Miller (May, 2006)

"I ordered this part on Sunday night and it arrived at my house on Tuesday afternoon. Thank you for such great service and prompt delivery "

Maria Bauer (May 06)

"I received my eyelets today, easily installed them, and immediatley weed whipped the rest of my acre. My neighbors are very happy -- as am I!

Thank you for being so very prompt! "


Jan (May 06)
"All too many times complaints run rapid. This time I would like to thank you and the people at Jacks Small Engines for your timely response. Placed order via internet Sunday night and received the part Tuesday by 2:30 PM. Turn around time was great. Please thank all those responsible for the good work. Too many times a word of thanks is not given. Again please ensure you thank those responsible for their assistance. "

-- Chuck (June, 2006)
" The part arrived today. Thank you for prompt delivery. "

-- Paul (June, 2006)
"I recieved my order today. I want to strongly commend your company for such prompt service. I live in the Alaskan bush where you can only get here by bush plane or boat. A large percentage of Alaskans only have Post Office Boxes because street delivery is unheard of in the bush. You can thank Google for finding you. You were the first company in the search for lawn mower parts. I tried Sears before Google adn they do not do any kind of delivery to Alaska. Your prices were reasonable and all the parts fit like originals. The lawn mower is fixed and running again. It is now time to beat back the underbrush that grows an inch a day in the long sunlight summer days.

Thanks a million!"


Norman (July 2006)
"Thank you for the fast service. I ordered a tire for my lawnmower and received it promptly. Actually you were the first company that I could find that actually sold parts online (retail). You saved me a trip across town. Thanks again."

Rich F. (August 2006)
"Thank you for the prompt shipment. This was my first order and I can tell you your phone service is first rate. I have recieved the part as ordered and in a very timely manner. I wish you all the best.

Eddie B. (August 2006)
"Item received in good order. Thanks for the great service!!"

Steve (August 2006)
"Thank you for my prompt shipment, a starter for my lawn tractor. Worked like a charm."

Ken G (September 2006)
"WOW!! TALK ABOUT FAST SERVICE I LIVE IN A RURAL AREA AND HAVE BEEN TRYING FOR OVER A MONTH TRYING TO FIND A STARTER FOR MY LAWN MOWER NEEDLESS TO SAY HOW TALL MY GRASS IS NOW,BUT THE REPLACEMENT PART ARRIVED AND!! AT A LOWER PRICE FROM EVERYONE ELSE THAT I LOOKED UP AND I CAN'T WAIT TO START ON MY NEXT ORDER
THANKS,


LES D.(September 2006)
"I was really wondering where in the world I'd come up with this gas tank bushing
part #ST125336. I live in a not-so-remote area, but every lawn tractor/small engine shop I walked into asked for the bushing and showing it to them only produced a blank look. Actually I didn't know the Wheel Horse part number, but found it under an Ebay seller description. Then, after "Googling" it, you were the first on the list, and at a reasonable price, so I looked no further. Thank you, and I'm really hoping your shipping service is as efficient as your web site.


Fredrick H. (September 2006)

"I received all the parts you sent. I was suprised you had everything in stock. Thank you very much. I've already recommended you to other people. Thank you also for answering my questions so quickly and your immediate shipment! "

Bill P. (November 2006)


"Thanks! Got the part yesterday and it worked great!! "

Mark S.. (November 2006)


"The gasket kit arrived today. Fantastic service...many thanks! "

Nick H. (November 2006)


"I am a victim of the October 13, 2006 snowstorm in Buffalo, New York. I had no other choice than to purchase a $600.00 generator because I knew I would be without power for 10 days. I will tell you, it was not easy finding a generator!! After the storm, I realized I had nowhere to store the generator and would need to keep it locked up outside. I can’t tell you how many stores I called to find a generator cover to protect my investment. Some stores never heard of a cover for a generator, they thought I was crazy. So I went onto the internet and found Jack’s Small Engines. The girl I spoke to at Jack’s was great, she helped me decide which cover to get. I received the generator cover within a few days after placing my order. Thank you so much for the great cover!! The cover fits perfectly and it is not thin and flimsy, it is made of a heavy duty material and will protect my generator through the winter and many years to come. The cover even has slits for the handles of my generator. I am so glad that I found your company and have recommended you to my family and friends."

Debbie S. (November 2006)


"Just to let you know that the snow thrower came today and everything looks to be in order, the parts came yesterday. Thank you very much for all you have done, I have recommended your company to many people in this area especially for parts. We have an Ariens dealer in McCall, but they are completely worthless, do not stock any parts even belts or shear pins, and when we were asking around about purchasing a new snow thrower everyone recommended the Ariens, but all said to buy it out of the area. We have purchased parts for our old snow thrower, which is 20+ years old and still runs; from you in the past and were pleased to see that you sold Ariens and would ship it across the US for us. Thank you for being there and providing such excellent service! "

Joyce F. and John B. (November 2006)


2005

" Super. Thanks to your online support team as they have made it pretty easy to maneuver through the links. I'm sure we'll do business again.
Thanks. "

-- Vicksburg, MI (November, 2005)

" Hey There,
Well After 8 straight days of running my 10 HP Tecumseh HM100 after Hurricane Wilma the noise was getting a little tough. I decided to research and see if I could find a quiet muffler for this Generac Generator. I found Jacks Small Engines website and purchased the Tecumseh quiet muffler that was designed by Tecumseh, what a blessing, I would have paid $150.00 for this beauty.
Thanks Jacks Small Engines "

-- Matther, Happy Homeowner in Hurricane Alley Florida (November, 2005)

" Dear Jacks Small Engines:

I received my order in good condition and as scheduled. I am very pleased that this solved my generator problem and very satisfied with the service that you provided.
Thank you. "

-- David, Etna, ME (November, 2005)

" I installed the Super Trapp Muffler I ordered from you yesterday on my portable generator which is powered by a Briggs 10 HP. What ad difference it made! I would estimate it cut the exhaust noise level by 50%! What a great product. I will surely recommend it to others! "

-- Ron, Appleton, WI (November, 2005)

" Thank you very much for the mower part and for the fast shipping. Hope to deal with you more and I'm also telling friends that if they need parts, etc. to check your site. "

-- Barry, Mertztown, PA (November, 2005)
" Dear Jacks small engine Persons,
This order arrived today. It is the right part and is in good shape. It took a while to get this order right, but at every stage of the problem, your customer service ladies were competent, helpful and friendly. I was very impressed that you would reship at your expense twice on such a small order. I definitely will order again. It's good to deal with a company that tries to treat its customers right. Thank you very kindly. "

-- Houston(Advanced Arboreal Care), Virginia Beach, VA (January, 2005)

" I received the items and they were exactly what I needed, thank you so much for your help. It has been such a pleasure to deal with Jacks. Customer service is great and product is even better. Thanks to you by days of shoveling snow are over, and thank god, we are looking at 16-24 inches of snow in the next 48 hours. thanks again lynn."

-- Steven, Beacon, NY (January, 2005)

" thank you very much for your great help with this part
the generator went down during the third hurricane and parts have been hard to find
thank you again "

-- Roy, Highland City, FL (January, 2005)

" Hi: No problem with placing order. Just wanted to let you know that you have one of the best, easiest web sites for this type of product that I have encountered. And I really appreciate it! "

-- Kathleen, Butte, MT (January, 2005)

" Subject: OUTSTANDING SERVICE

AS OF FRIDAY 01/14/05 AT APROXXIMATELY 1:30 PM, I HAD BEEN CALLING NUMEROUS ARIENS DEALERS IN MY AREA TO ORDER A SIMPLE TRANSMISSION ENGAGEMENT CABLE AND DID NOT HAVE ANY SUCCESS. ONE DEALER EVEN TOLD ME IT WAS ON FACTORY BACKORDER. WHILE WINTER SNOW IS BOUND TO HIT LONG ISLAND VERY SOON I HAVE AN INOPERABLE ARIENS ST524 SNOWBLOWER SITTING IN MY GARAGE NEXT TO MY SNOW SHOVEL WHICH LOOKS TO BE MY NEW SNOW REMOVAL TOOL. WHILE ONE LOCAL DEALER DID TAKE MY PHONE NUMBER DOWN, HE TOLD ME IT WAS ORDERED, I HAVE BEEN BACK TO THAT DEALER 4 TIMES WITH NO ANSWER EXCEPT I WILL CHECK ON IT. UPON A SEARCH ON THE INTERNET, A COMPANY NAMED JACKS SMALL ENGINES CAMEUP. IT OFFERED ME A PLACE ON THE WEB SITE TO LOOK UP THE PART NUMBER BY SIMPLY CLICKING ON MY MODEL SNOWBLOWER. TO MY AMAZEMENT, AFTER CALLING JACKS, I SPOKE TO A PERSON NAMED KAREN WHO PROMPLY TOLD ME THAT THEY HAD PLENTY OF CABLES IN STOCK. KAREN IS ONE OF THE MOST COURTEOUS AND HELPFUL PERSONS THAT I HAD TO EVER DEAL WITH. UPON GIVING KAREN SOME SIMPLE SHIPPING INSTRUCTIONS, SHE TOLD ME THAT THEY WOULD GET THIS RIGHT OUT FOR ME AND THE PARTS SHOULD ARRIVE ON MY DOORSTEP WITHIN A MATTER OF DAYS. KAREN , I JUST WANTED TO TAKE THIS OPPORTUNITY TO SAY THANK YOU. HAD I DONE THIS FROM THE START I WOULD HAVE SAVED MYSELF ALOT OF GRIEF WHILE WAITING FOR THE NEXT SNOWSTORM. "

-- Dominick, Long Island, NY (January, 2005)

" Subject: ORDER RECEIVED, THANK YOU

I just received the small order I bought from you. I thank you. Let me take a moment, if any ...

Linda and I did not do Christmas this year. We agreed to not buy each other presents. Seemed odd to to do so when our soldiers are overseas fighting for our freedom, and they can't have a Christmas.

So in respect to them, we did nothing for Christmas.

However, my father-in-law knew I needed a tiller, so he gave me an old beat-up Merry Tiller that he had out back. It totally delighted me!

Already, I have rebuilt the Briggs and Stratton and cleaned it up, and all I needed was the axle oil seals. I found your website on the Internet and bought them. THAT was the cream on top of my Christmas cake. You shipped exactly what I ordered on a very timely basis.

It's snowing here in Seattle area today, but I'm out and about and ready to install those seals.

I know you get a lot of feedback when and if things go wrong, but this went perfectly right ... and I wanted to let you know that sometimes it's the little things - like a five-dollar oil seal and good service that can totally make someone's day.

You made mine. Thank you. "

-- Jim, Port Orchard, WA (January, 2005)

" Subject: snowblower parts

Thank you for getting the parts to me in less than a week just in time for the big snowstorm we just got dump on. "

-- Curtis, Beemer, NE (January, 2005)

" I recently made a purchase for some replacement air compressor parts for my Campbell. I was very hesitant to because I was unsure that they would fit, if I were or order anyone else but the manufacturer. Well Im here to tell you that I worried needlessly. Your replacement parts arrived and fit perfect, and I was very impressed of the quality of your parts. "

-- Jose, Phoenix, AZ (January 2005)
" Thank you very much for your business and great service. The order arrived within a week & works great. "

-- Glenn, New Zealand (March, 2005)

" Thank you very much for the excellent and quick service. I received my gas tank assembly for my Murray mower this past Tuesday. I am back in business mowing my 1 acre, and I'm very happy. Thanks again. "

-- Jim, Middletown, CA (March, 2005)

" I just wanted to let you know I am very pleased with the service I received from Karen, Ron and Jessica. Everyone was very helpful and very courteous. Everyone seems to know their stuff. I look forward to doing business with you again. Great customer service is very hard to find these days. Thanks! "

-- David, Alabama (March, 2005)

" I would like to thank you for your super fast service and a GREAT price on the MTD track drive wheels. I had ordered them on a Wed. night and received them on Sat, just in time for a big Nor-easter up here in Maine. Thanks again "

-- Tom, N Waterboro, ME (March, 2005)

" I would just like to mention that my order arrived today, just in the nick of time as I have intended to use it tonight. Thanks very much for getting it to me by this weekend like I requested. I'm a very happy customer! "

-- Tom, Westfield, MA(March, 2005)

" I have received my order on 3-5-05. Thanks for the prompt delivery and follow-up. I look forward to visiting you again! "

-- Rick, St. Claire Shore, MI (March, 2005)

" Hello, I just wanna say that, the woman that took my order was very pleasing. Opened the box, everything was there, both products were a match. Very happy. Nice doing business, I've past the word on about Jacks small engines, is the place, you would wann shop for parts. Good People.
I like that, you don't find that much anymore. "

-- Michael (March, 2005)
" Before I discovered your web site when I would approach my local parts dealers I generally received some laughs & a good luck buddy! Like a dream you guys were open 24x7 & always had the goods I needed. "

-- Charles, East Stroudsburg, PA (April, 2005)

" I received my order yesterday and was pleased that it arrived so quickly. Now I can't wait to get to install the part that I received. You are now listed on my favorites list, which is a good idea."

-- Ed, Norwalk, CT (April, 2005)

" Received the order yesterday. Fast shipping. Thank You. I'll be back... Just wanted to say Thanks. People always email with problems I wanted to email a Thank You. "

-- John, Putnam Valley, NY (April, 2005)

" Hello,
I just wanted to send a note THANKING you for your great service I received.

I plan to be a return customer. "

-- Rachael, New Britain, CT (April, 2005)

" I placed my first order with your company this past Wednesday the sixth, and it arrived via USPS on Saturday the ninth.

Your web site is organized well, the product coverage is wide, the order acknowledgement was excellent, the product was well package, and shipped immediately.

It's said you have only one chance to make a good impression. You did, and did it well.

I'm the neighborhood handyman, and the first to respond when someone says their gas or diesel engine won't start, the mower stopped cutting, the prop isn't turning, the battery must be dead, or the thing is making a god-awful racket when I start it...

I'll never be a big customer, but in the future, I'll always check with you first when I need something."

-- Todd, West Bend, WS (April, 2005)

" You guys are great! I placed an order on Sunday afternoon and had it complete and delivered by Wednesday. Best service I have had from anyone in a long time without a lot of extra charges. I almost did not place an order because I had never heard of your company but I am very glad I did. All my friends will hear about you and I will certainly use you again I know. Thanks for the great work."

-- Robbie, Bay City, TX (April, 2005)

" HELLO, I JUST WANT TO TAKE TIME TO TELL YOU THAT I WAS VERY HAPPY ABOUT MY PART I ORDER AND IT GOT HERE OKAY. I INSTALL IT THAT SAME DAY AND IT WORK GREAT. Thanks again for your help and I'll be looking forward to do more business again with you. I'm telling people about you here in Atlanta. Keep up the good work and the good customer service. "

-- Terrence, Decatur, GA (April, 2005)

" Greetings from Kansas... Thanks so much for your prompt and accurate service. I received my part a couple of days BEFORE I expected it and my 10 year old mower was up and running in no time.
I don't order often but you always treat me as one of your best customers... I truly appreciate that.
Thanks again. "

-- Phil, Cheney, KS (April, 2005)

" You shipped my package yesterday and it was received today - can't ask for better than that. All is great and thanks again. "

-- Lorraine, Hyde Park, NY (April, 2005)

" I recently ordered a switch for my lawn tractor and was very pleased with timely delivery. Every local shop I went to had to order it including Sears, where I bought the mower. I received it from "Jack's" quicker than I would have locally, and it came to my door.
Thank you to your staff for very timely processing and shipment."

-- Jim, Gig Harbor, WA (April, 2005)

" Jessica Thank you very much... Thats is why I keep ordering from you all, I don't have to worry about anything.. Thank you for the great service. "

-- Mario, Corpus Christi, TX (April, 2005)

" I want to thank you for your prompt and professional service. I buy a lot on the internet and your company is a breath of fresh air. I own a lot of power equipment and when I need a part I will go to you first. I highly recommend your company to anyone disappointed by others. Yours truly, "

-- Richard, Valley Grove, WV (April, 2005)

" My order arrived today with no problems. I'm into convenience and your business fits my work schedule. I'm looking forward to my next transaction with Jack's. "

-- Bill, Gales Ferry, CT (April, 2005)

" Just a short not to say thank you for your fast and efficient service, I wish some of our british firms were as quick off the mark as you was. Thank you once again. "

-- Gordon, U.K. (April, 2005)

" Jessica
Belt received with thanks. Great service. Can't get service like this locally let alone thousands of miles away."

-- Richard, N. Ireland (April, 2005)

" Thank you so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I received the handles today Thursday April 7, 2005 I put the “mitten” handle on my lawn mower and it works great and I like it a lot "

-- Jeff, Colorado Springs, CO (April, 2005)
" Received my order for an MTD grass catcher assembly and it worked perfectly. Thank you for your prompt service. I look forward to doing business with you in the future. "

-- Tom, Bothwell WA(May, 2005)

" Dear Sirs
Just wanted to let you know I am VERY PLEASED WITH SERVICE AND ORDER. THANK YOU for the credit as my orders were placed a few days apart and I was not expecting this credit. I believe that this makes you very honest and I will definitely re-order again and I HIGHLY RECOMMEND YOU. This was my first purchase with your co. Thank you for a pleasant experience and fast shipping also. "

-- Brian, Gastoria, NC(May, 2005)

" Yes, I got it - thanks, your company is one of the best I have done biz with. I will recommend you to everyone."

-- Charles, Oxford, MI(May, 2005)

" Received the order yesterday. Fast shipping. I will rather get my parts from you than go to my local dealer who seams not yo have the items.Thank You. I'll be back. "

-- Edward, Cove City, NC (May, 2005)

" Dear Sirs,
Just a note to confirm receipt of the order, many thanks.
I would point out that I am impressed with your quality and efficiency of service and will not hesitate in ordering from you again, should something else go wrong with my Murray mower. I do not belive that I could have sourced the same part any quicker in the UK, nor for anything less either. "

-- Andrew, UK (May, 2005)
" I'm REALLY please!
This was a small order and I was worried it might just get shuffled around.
... less than one week and it was at my door! Thanks everyone!!

FWIW:
I got a used mower from a friend. Tuned it up and started mowing. Noticed the air filter was loose. Being lazy I figured to tighten it after the next pass by the garage. A minute later ***CRUNCH*** the air filter assembly fell off the front of the mower and I ran it over. "

-- Nathan, Fairfield, ID(June, 2005)

" Dear Karen,
I received the flywheel (BRP 691354) yesterday via UPS and installed it this evening. It works perfectly. I have enclosed in the package the flywheel I purchased in error.

Without your assistance on the phone I would very likely be searching for part numbers to this day. Tell your supervisor/manager/owner that you have made a customer very happy.

I am in a business where service after the sale keeps the customer coming back and you certainly have earned Jacks my business and any referrals in the future. "

-- Charles, Omaha, NE(June, 2005)

" Your alot cheaper and easier then the dealer in town. They have to order the parts in and also charge you for the shipping. With the price of the parts with the shipping cost and add the Tax.Your paying almost double. Some times they don't call ya when your parts are in. Your site is best by far and I have had great service. I know where to get my parts now. "

-- Kerry, Hyrum, UT(June, 2005)

" everything was fine your people were great.I received my order two days after I ordered it.I am bad with remembering names, but two different people called to clear up order.I am glad to know there are a few good people out there to follow something thru. I know I did not order alot but you will be top of my list for further items.Thank you for your help and honesty "

-- Frank(June, 2005)

" As a owner of a Husqvarna R16H I was very impressed with the on-line order parts look up, order efficiency and delivery. Congratulations! I'll be back and I have already told others. "

-- Roger, Sikeston, MO(June, 2005)

" Thank you. Your site was easy to use and provided the parts I needed and they arrived in a reasonable amount of time. I'd call that good service. "

-- John, Colorado Springs, CO(June, 2005)
" Got my part quick, it fit, and we're back in business. Thanks!"

-- Joe, Bloomington, IL (July, 2005)

" Some time ago I purchased a B&S engine from you. It was shipped promptly, and later put to use on a mining contraption I built.

Thank you for accurate descriptions and quality. It works far better than the engine it replaced

I had meant to contact soon after I received the goods, but just forgot about it.

Perhaps we can do business again. "

-- Charlie, Las Vegas, NV (July, 2005)

" As a daughter searching for parts for my dad I can say that this is the best website I have seen. Thanks for making things so simple. Good job. I am adding you to my favorites and will use your site as soon as Dad makes up his mind !!!!:) "

-- Connie (July, 2005)

" TO WHOM IT MAY CONCERN

I am very pleased to advise that I have received my order for a snapper mower belt and most importantly it fits perfectly.

Thank you so much. "

-- Judy, Austrailia(July, 2005)

" Thank you for the lightning fast shipping !! The sprocket arrived today. Exactly what I needed. I'm been searching my local shops for thte past 2 weeks for that part. No one was able to get it for me. Next time, I'm bypassing them and going straight to you. Very satisfied! My kids thank you too. Now they can finally ride their gokart again. Thanks again, "

-- John, Steubenville, OH(July, 2005)
" Hello.
Just wanted to say thanks for you very fast shipment! The item arrived yesterday and appears to be in very good condition. "

-- Todd, San Jose, CA (August, 2005)

" Order shipped today. Thanks!
confirmation No. ######
You people are the best. No. 1 on my favorite list. "

-- Neil, Windsor, ON, Canada (August, 2005)

" My order arrived in today's mail, and I just want to thank you for your excellent service. The part fit perfectly, and my customer is very pleased. I have no doubt that further orders will be forthcoming. "

-- Mike, Allamuchy, NJ (August, 2005)

" Great.

I got the order yesterday. Now that's super service, order parts Tues. and receive them Thurs. and I didn't have to waste my time and gas running around looking for them. I will be back again should I need parts again.

Thanks again for combining the orders.

Thanks again for the great service. "

-- Orest, Elicott City, MD (August, 2005)

" I recently visited your website and was impressed with its organization and ease of use, so I put together an order for engine tools. I was doubtful that you would have all the items in stock, so I decided to call first. I spoke with Jennifer who was very pleasant and helpful and who advised me that you had every item in stock! So, Jennifer took my order over the phone. I received the order very promptly. Thank you for your great customer service. It was a pleasure doing business with you. "

-- Ray, Alameda, CA (August, 2005)

" I have been ordering parts from Jacks Small Engine for almost a year now and everytime I make an order it is here in just a few days and they have saved me alot of money or I should say they have saved my customers alot of money please keep up the good work. Thanks to the parts dept. "

-- Alex, Ocean Springs, MS (August, 2005)

" My part arrived Saturday.
That was fast !!!!
My 21 year old chain saw has been sitting idle for three years because no one had the part I needed. I bought a new saw, but just couldn't bear to throw out the old one. Thanks to you, I found the part I needed for the old saw and now I have two good saws.
Everything about your company is outstanding.
Thank you. "

-- Kevin, Winchester, MA (August, 2005)

" Super fast service, great packaging, perfect fit. I'm up and running! Thanks"

-- John, Bonita Springs, FL (August, 2005)

" On Aug 1, 05 I ordered a few parts for my kohler engine. On Aug. 5 I received the order. I have only two words to say: OUTSTANDING SERVICE. Thank you. "

-- Larry, Jackson, CA (August, 2005)

" The parts that I ordered worked out good, they fit good. You have saved me on my yeard work thanks A lot I will be ordering from you again the prices are super low.
THANKS A LOT AGAIN "

-- Bruce, Sherrills Ford, NC (August, 2005)
" Hello,

A few days ago I ordered several items for my White Z16 ZTR mower from your website. Yesterday I received the order and I am very pleased with your fast service. While I scoured the web for the parts for my White mower your site was the only place I found to purchase the parts not only on your site, but I was able to use your search feature to order by the part number. This made it so easy to complete the order I have placed your site on my favorites list for future purchases. Also, your shipping was fast and accurate. Thank you again for the superb service, in the future I will call on your site for all my future needs.

Sincrely"

-- Kelley, Edmond, OK (September, 2005)

" Hello there, I would just like to send you a big "THANK YOU" for the efficient & professional service you have in delivering my goods ... Invoice.. ######. I will definitely recommend you to all of my friends & I will certainly call on you again.
Keep up the EXCEPTIONAL work ....
yours
Steve (Very Happy UK buyer) "

-- Steve, Gloucester, Great Britain (September, 2005)

" Jack's,

I recently purchased a Briggs & Stratton 15.5 HP vertical shaft engine from you. Tnink that was one on clearance. Just to let you know that all was installed with no problem and mower ready cuttin'. Thanks to you I got the best price I could find ANYWHERE. Your response to my order was fast and efficient with delivery in about 5 days!.

Thanks, "

-- Jim, Plaquemine, LA (September, 2005)

" Just wanted to say thank you for your great customer service !! Our order arrived today on schedule!! The muffler fit perfectly and is what we have been searching for months to find!! It arrived quickly and now we will be able to use our generator this weekend while we are camping. Thank you again. We will keep your company bookmarked and will return if we ever need any parts!!!

Sincerely, "

-- Mike and Ginny, Indianapolis, IN (September, 2005)

" I just wanted to complement your business for doing it right. Your website makes finding the parts easy, and you took care of getting them to me very quickly. It's not often that a business exceeds expectations, by you've done it!

Mark
New Loyal Customer "

-- Mark, Colby, KS (September, 2005)
" Ive got several riding lawnmowers, go-karts and generators. I've ordered parts from every competitor. You're service and you're website (ESPECIALLY THE WEBSITE) deserve an award and my patronage. THANKS "

-- Dennis, Harleyville, SC (October, 2005)

" Subject: Thanks for the great service !!!!!!!!!!

I ordered a blade brake cable for my Dad's trusty honda mower. I received the part in about 3 days and it was exactly the same as the old cable. I got the right part at the right price. I am sure I will be ordering more from you and I will tell my friends about this great site.

What other lawn mower shop can you vist at 1100pm at nite ??????????
Thanks "

-- Jim, Stone Mountain, GA (October, 2005)

" Jessica:

This customer wants to thank you all at 1747 Jarrettsville Rd for the fine service on taking care of this order.

The pkg arrived right on the projected date and was perfectly satisfactory. Have it installed and all is working 100%.

Many thanks to you for your prompt attention. Confirms my faith that there are some people out there that have integrity.

The dealer from whom the mower was purchased, told me that there would be at least a 75 day wait on the part.

Most Sincerely, "

-- John, White Hall, IL (October, 2005)

2004

" Recently I had a problem with my Generac 4000XL. When I contacted the company I was given several options of taking my machine to local repair shops. The closest place was 62 miles away.
I called them on the phone and was told to bring in the unit. When I got there I was told they no longer work on this unit.
I went to another place and was told they would order the parts. 2 weeks later no parts.
I contacted your company and spoke with a very nice and helpful young lady and my parts were delivered yesterday and installed today. Everything was perfect.
The generator is used to operate a handicap chair lift when the power goes out and was really needed and your company and staff fit that bill. You are now on my speed dial.

I just wanted to say "Thanks"
Have a merry Christmas and Happy New Year and may your company continue to prosper!"

-- Dan (December 2004)

" I want to thank you for the quick service. I ordered a spur sprocket for my McCulloch chainsaw on Thursday, 12/09 and it arrived on Monday, 12/13. That's fast!! Also I wanted to let you know why I chose to order from you. I found another site that listed a sprocket for a dollar less that seemed like it would fit my chainsaw. However the description was very brief ans I was not sure it was the correct one. Your site was the only one I found that gave enough detailed dimensions that I was able to determine which sprocket was the correct one for my chainsaw. "

-- Jim, Austin, TX (December 2004)

" Just wanted to write you a note. I received my muffler, it installed in minutes and it reduced the engine noise by approximately 50%. I am very happy with the product and service.
Thank You. "

-- Jeff, Kathleen, GA (December 2004)
" Thanks Jessica, I received the order yesterday. Excellent service! I will definitely recommend Jacks Small Engines to all my friends.
Thanks again."

-- Brent, Honolulu, HI (November 2004)

" My GC2300 replaced a faithful 12 yr old Cub Cadet of 10 HP & Manual 3 Speed Trans and No Hydraulics.

I now can cut my grass in 1.7 hours (About half the time of old mower). It actually has a better turn radius and is easier to handle. I love it!! "

-- Paul, Jarrettsville, MD (November 2004)

" got the muffler yesterday and im going to by an adapter for it. Jeff Colorado Springs CO 80907 thanks you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! "

-- Jeff, Colorado Springs, CO (November 2004)

"I got a set of rods for my compressor, and rebuilt the motor. The price here was 50% less than that of the nearest competitor. The only thing I would change, is a little more description of the parts. Jerry (100% satisfied customer)"

-- Jerry (November 2004)
"Thanks guys!
I got my parts and just fixed my riding mower myself!
Thanks to you, I don't have to be subject to crappy service from anyone else anymore

Keep up the good work and I plan on using/recommending you whenever I can "

-- Bruce, US Navy (October 2004)

"Lynn is the BEST!!!!! She was courteous, friendly and extremely knowledgable about her stuff. For now on I will make sure I deal with you guys only. GREAT JOB LYNN. "

-- Walter (October 2004)

"You have very nice and efficient people. Calling to arrange return/exchange of some oil filters was an unusually positive experience. "

-- Cody, Reno, Nevada (October 2004)

"Hi
When some of the transaxle gears self-destructed in my 35 year old Simplicity 728 Broadmoor, I thought that I might have to retire it. I found that all of the part numbers were available through your website and ordered them. I received all parts in just one week. In fact, the parts actually arrived a day before the "notification of shipment" email arrived. The Simplicity is again running fine because of your quick response.
Thanks! "

--Charles, West Milford, NJ (October 2004)
"Thank you for your attention and send the generac parts in very short time, my customer it was very happy with your fast and professional service.

You win a new customer in Puerto Rico. "

-- Angel, Puerto Rico (September 2004)

"Thanks Jack. After the hurricanes, these mowers have been really going. I didn't realize the handle was coming aprt. Could never find the bolt. "

-- Rob, Albany, GA (September 2004)

"Well I am impressed. My order took less than 48 hours to arrive. Confirmation number (######).
Thanks, and I look forward to doing business again. "

-- John, Roselle Park, NJ(September 2004)

"I received the order today, I would like to thank you for the priority mail shipment, I have a coleman generator that needed to be repaired before IVAN made it's presence known to us here in Florida, I got the generator running today.

Again, thanks for the quick shipment, I will use you again in the future and recommend you to those who might ask for small engine parts.

Thanks! "

-- Bob (Waiting for round number 3), Gibsonton, FL (September 2004)

"Order received, thanks.

And I have to tell you, I am VERY pleased with your company. Your web site is easy to navigate, and extremely functional and accurate. Ordering was a breeze, prices were reasonable, and the parts received were exactly what they were supposed to be!
You all are top shelf!
I have already recommended you to others, and a know a couple that will be ordering from you shortly.
THANKS!!!!! "

-- Kurt, Amherst, OH (September 2004)
"To whom it may concern,
Nice going!! Thank you for your prompt attention to detail. The part that I ordered arrived about the same time your e-mail telling me it was shipped did. That's incredible. I've already installed the part and used the lawn mower in question, and everything works fine. That doesn't even take into consideration that the mower is a twelve year old model, and, that you had the part in stock. Rest assured that if, or when, I need a part for any of my machines in the future, Jacks Small Engines will be my first choice. Your pricing was better (including shipping) and your estimated time for delivery (which was terrific) beat both of the local suppliers that I checked with. Again, thank you very much for your prompt service. It was really nice doing business with you."

-- Ralph, Fort Pierce, FL (August 2004)

"Karen is the best. Very helpful and knowledgeable and outstanding with customers. Give the girl a raise."

-- Stanley, Laramie, WY (August 2004)

"I received my order yesterday and appreciate the quick turn around. Now all I have to do is fix my saw :)."

-- Larry, Cranberry Twp., PA (August 2004)

"JUST ORDERED WHEELS FOR MY OLD SNAPPER MOWER. THANKS TO JESSICA FOR LOOKING UP PART#S AND SAVING ME MONEY.

HOORAY FOR CUSTOMER SERVICE!

THANKS AGAIN."

-- J.B., Bethel Park, PA (August 2004)

"AWESOME SERVICE ON ORDER NO. ######... YOU GUYS ARE SPECATACULAR. SORRY TO CLUTTER YOUR MAILBOX WITH GARBAGE, BUT SOMETIMES A PAT ON THE BACK WILL MAKE YOUR DAY.... THANKS AGAIN...."

-- Tom, Centerville, PA (August 2004)

"Hello, the part was in my PO Box by Sunday, I installed it today and my trimmer cuts like brand new! It's about 5 years old so, I guess the old head had served it's time. I looked all around the Waldorf area and couldn't find it, a quick search on the net steered me in you guys direction... thanks again!"

-- Rick, Waldorf, MD (August 2004)

"I received the mower deck. It is perfect. I already assembled it. Thanks so much for your help"

-- Chad, Bedford, PA (August 2004)

"I got the switch in record time and the tractor is up and running just fine.
Thanks for the great service."

-- Gordon, McDonough, GA (August 2004)
"Jacks Small Engines: Rec'd my order yesterday. Was very pleased with your speedy service. Thank you!"

-- Cleon, Montgomery, PA (July 2004)

"Thanks, I love buying stuff through you people it saves running all over trying to find the right parts and even with shipping cost the prices beat the stores I shop at"

-- David, High Springs, FL (July 2004)

"I received the solenoid yesterday, thank you for the speedy service. It was a real pleasure doing business with your company."

-- Sharon, Durham, CT (July 2004)
"Thank you for your FAST parts service (ignition coil). I do a lot of work for other people who like to get their equipment back quickly. I WILL be back for more parts. Thank you again."

-- Dennis, Ft. Wayne, IN (June 2004)

"Being a first-time customer, I am very pleased with your service. Engine
parts order was received promptly and complete.

I will certainly be willing to order from you again in the future."

-- Don, Fairfax, VA (June 2004)

"I have received my order today
Thank you for your exceptionally prompt service.
I have already recommended you to a good firend in Taunton MA
and he also seems very pleased with your personal service.
Tbank you again."

-- Dennis, Berkley MA (June 2004)

Hey .... "Life is good" now that I have my new "Deluxe" side grass
bag ..... Thanks!

-- Frederick (June 2004)

"Wow many thanks for the delivery which we received on Wednesday 24th June. We were amazed at the speed of which we received it. It just shows that even from a small order thousands of miles away you can rely on a speedier service much better than back at home. Again many thanks, its a pleasure to do business. Will pass the company name on to fellow colleagues."

-- P Wright, Leicestershire, Great Britain (June 2004)
"I received the snapper blade today. Thanks for the quick shipping and great price. I will definitely order from you again when ever I need other mower parts."

-- Robert, Smyrna TX (May 2004)
"I received my order today and just wanted to give some extremely positive feedback. This is fantastic, world class service to fulfill an order for such a small item (drive belt) in 3 days (including a weekend) during what I would guess is your peak season.

Keep up the good work, & I will try to spread the word. Your selection and service has been great on my orders."

-- Walter, York PA (April 2004)